MacBook Pro Sequoia cannot view IP address via Google

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  • SalesServiceGuy
    Field Supervisor

    Site Contributor
    5,000+ Posts
    • Dec 2009
    • 8137

    #1

    MacBook Pro Sequoia cannot view IP address via Google

    ..... yet via Safari, MS Edge & Firefox, I can see the web browser of my new Toshiba, latest model label printer.

    Any ideas why and how to fix it?

    Thanks,
    Last edited by SalesServiceGuy; 2 weeks ago.
  • Hart
    Trusted Tech

    250+ Posts
    • Feb 2024
    • 368

    #2
    What IP ? The public one ?

    Is there a VPN or something like that ?

    Comment

    • ThisPete
      Too old to care

      Site Contributor
      100+ Posts
      • Jun 2014
      • 162

      #3
      Any error codes/reasons provided 'Google', I'm assuming that you mean Google Chrome?

      Comment

      • davel
        Technician

        1,000+ Posts
        • Oct 2011
        • 1093

        #4
        You’re using Edge on a Mac?

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7962

          #5
          Post is a bit unclear but I think he can't open printer web page with Chrome browser, other work fine for that purpose.
          I will try with Windows PC and Chrome to separate whether problem is with Mac or with Chrome.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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          • SalesServiceGuy
            Field Supervisor

            Site Contributor
            5,000+ Posts
            • Dec 2009
            • 8137

            #6
            What IP ? The public one ? No, not 160.254.10.10 for NDIS driver

            Is there a VPN or something like that ? No

            Comment

            • SalesServiceGuy
              Field Supervisor

              Site Contributor
              5,000+ Posts
              • Dec 2009
              • 8137

              #7
              You’re using Edge on a Mac?

              Just for testing. It works. No opinion.

              Comment

              • SalesServiceGuy
                Field Supervisor

                Site Contributor
                5,000+ Posts
                • Dec 2009
                • 8137

                #8
                Post is a bit unclear but I think he can't open printer web page with Chrome browser, other work fine for that purpose.

                Correct.

                I will try with Windows PC and Chrome to separate whether problem is with Mac or with Chrome.

                Works A-OK with Win 11 Pro, latest 24H2 version.

                Comment

                • Hart
                  Trusted Tech

                  250+ Posts
                  • Feb 2024
                  • 368

                  #9



                  Comment

                  • SalesServiceGuy
                    Field Supervisor

                    Site Contributor
                    5,000+ Posts
                    • Dec 2009
                    • 8137

                    #10
                    Thanks for those links. I will work my way through them.

                    I have several other IP address printers available to me. Via Sequoia/Chrome, I cannot reach the web browser on any of them.

                    So, this issue is not specific to the Toshiba label printer I started this thread with.

                    Comment

                    • SalesServiceGuy
                      Field Supervisor

                      Site Contributor
                      5,000+ Posts
                      • Dec 2009
                      • 8137

                      #11
                      I deleted the Chrome app and reinstalled it.

                      A message appeared to allow the Mac to find devices on the local network.

                      I can now see the device web browser.

                      By coincidence, I was prompted to upgrade Sequoia to the latest V 15.5 which I did.

                      Comment

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