SMTP2GO Verified Senders list

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  • SalesServiceGuy
    Field Supervisor

    Site Contributor
    5,000+ Posts
    • Dec 2009
    • 8171

    #1

    SMTP2GO Verified Senders list

    I am being asked by SMTP2GO to verrify each of the very many SMTP clients that I have configured my copier installs with for scan to email.

    Has anyone else had this request madeof them and how did you resolve it?

    image.png

    Thanks,
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37417

    #2
    It has to do with their history of being used by junk mailers.
    SMTP2GO provides the CNAME Return path, DKIM, and Tracking domain records to add security to your email marketing. You can configure these records in the Verified Senders tab and add them to your domain's DNS setup for verification. You don't need to add an SPF record for domain authentication.
    Alternatively you can add an SPF record for domain authentication if your customer has a large number of employees all of whom use an email address that is part of their corporate domain. https://support.smtp2go.com/hc/en-gb...-Sender-Emails

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    • clint@clintsimonsen.com
      Trusted Tech

      Site Contributor
      100+ Posts
      • May 2013
      • 122

      #3
      It's been around for a while, as Gmail, yahoo etc are starting block senders that don't have these basic security features. if you have access to the customers domain it is not hard. however, we normally don't use the customers domain as it can be considered a security risk by allowing external/internal sending from customers domain as a good IT provider will block this. We have couple of domains we use that are just connected to SMTP2Go, eg frommyprinter.com.au this works for us and our customers.

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      • SalesServiceGuy
        Field Supervisor

        Site Contributor
        5,000+ Posts
        • Dec 2009
        • 8171

        #4
        I find that creating Verified Domains in SMTP2GO a difficult task. The alternative offered, Single Sender, the same From Address for all clients, does not work for many clients.

        I just got a break from SMTP2GO, perhaps due to my nagging.

        They are extending their deadline until July 11th when all non verified email addresses will stop flowing.

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        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37417

          #5
          Well that gives you just over 2 weeks. Have fun.

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          • Hart
            Trusted Tech

            250+ Posts
            • Feb 2024
            • 386

            #6
            It's just a matter of updating the DNS records, isn't it?

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            • SalesServiceGuy
              Field Supervisor

              Site Contributor
              5,000+ Posts
              • Dec 2009
              • 8171

              #7
              Originally posted by Hart
              It's just a matter of updating the DNS records, isn't it?
              ... what copier tech is going to that? Is that even a copier tech's job? Seems to me that is the job of the email provider.

              I recommend those who like SMTP2GO, like myself, rapidly find a new smtp provider. I have two weeks to convert 122 acounts.

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              • Hart
                Trusted Tech

                250+ Posts
                • Feb 2024
                • 386

                #8
                You don't have to convert anything !
                Just update the DNS record, you have to details on your screenshot ...

                It's not the copier tech job but I prefer to spend 10 minutes to read the manual (and it's really easy) instead of converting 122 MFP.
                Who create the SMTP2GO account and manage the domain (on Wixpress it seems) ?

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                • SalesServiceGuy
                  Field Supervisor

                  Site Contributor
                  5,000+ Posts
                  • Dec 2009
                  • 8171

                  #9
                  Originally posted by Hart
                  You don't have to convert anything !
                  Just update the DNS record, you have to details on your screenshot ...

                  It's not the copier tech job but I prefer to spend 10 minutes to read the manual (and it's really easy) instead of converting 122 MFP.
                  Who create the SMTP2GO account and manage the domain (on Wixpress it seems) ?
                  .... if you do not have access to a customer's DNS webpage, how do you propose to do that?

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 37417

                    #10
                    Originally posted by SalesServiceGuy

                    .... if you do not have access to a customer's DNS webpage, how do you propose to do that?
                    She is referring to what you have on the last line of the screenshot in your first post. That company URL is being hosted by someone. The customer needs to contact the support people with that provider to have the entry added to the DNS record.

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                    • SalesServiceGuy
                      Field Supervisor

                      Site Contributor
                      5,000+ Posts
                      • Dec 2009
                      • 8171

                      #11
                      Originally posted by slimslob

                      She is referring to what you have on the last line of the screenshot in your first post. That company URL is being hosted by someone. The customer needs to contact the support people with that provider to have the entry added to the DNS record.
                      .... what customer is going to do that? It is not their job, just becuase SMTP2GO will soon require that?

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                      • slimslob
                        Retired

                        Site Contributor
                        25,000+ Posts
                        • May 2013
                        • 37417

                        #12
                        If the customer had gotten a business plan with their ISP the ISP would have included all of that in the plan plus up to ten standard email addresses and 100 office 365 addresses. They would also allow employees to send using their personal email accounts such as gmail, Yahoo etc.

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                        • SalesServiceGuy
                          Field Supervisor

                          Site Contributor
                          5,000+ Posts
                          • Dec 2009
                          • 8171

                          #13
                          .... I think you have been out of the copier business for too long.

                          No customer is going to make that effort and no copier tech is going to want to spend a lot of extra time trying to track down a customer's ISP and convince them to change their DNS settings.

                          SMTP2GO is just not that important when there are much easier and quicker alternate choices available.

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                          • Hart
                            Trusted Tech

                            250+ Posts
                            • Feb 2024
                            • 386

                            #14
                            Now I'm confused.
                            Who created the SMPT2GO account ?
                            What is the linked domain name ?
                            Who's the owner of okeefesullivan.com ?

                            As I understand it, you created an SMTP2GO account (so it belongs to you) and you linked it to a domain name that belongs to you, right ?
                            If the SMTP2GO accounts belongs to each customer, screw them, it's their problem, they can pay you to solve it.
                            If the SMTP2GO account belongs to you, but you've linked it to each customer's domain, that was monumental bullshit from the start and you're going to suffer for it now.

                            If it's you SMTP2GO and your domain, just log in your domain registrat, update the DNS record (follow the SMTP2GO guide), and that's it !

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