Browser issues

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  • emujo2
    Service Manager

    1,000+ Posts
    • Mar 2017
    • 1580
    #1

    Browser issues

    Not sure if this is common knowledge...for Chrome, and edge browsers

    When you are connecting to a printer web connection, and the SSL connection is not up to par, you usually have an choice to "allow", and continue to the the site..What do you do when the browser reports the site is not safe and does not give you the choice to accept the risk and continue??? Try typing "thisisunsafe" anywhere in the brower window..it should let you continue to the site and remember your choice on the next visit. I'm not saying you should not update to support all the latest TLS, SSL but at least you can get in in a pinch.
    Tags: choice, connection, continue, site, ssl
    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37052
      #2
      Re: Browser issues

      Originally posted by emujo2
      Not sure if this is common knowledge...for Chrome, and edge browsers

      When you are connecting to a printer web connection, and the SSL connection is not up to par, you usually have an choice to "allow", and continue to the the site..What do you do when the browser reports the site is not safe and does not give you the choice to accept the risk and continue??? Try typing "thisisunsafe" anywhere in the brower window..it should let you continue to the site and remember your choice on the next visit. I'm not saying you should not update to support all the latest TLS, SSL but at least you can get in in a pinch.
      One of the reasons I never use Chrome or Edge.

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5463
          #3
          Re: Browser issues

          Install the certificate supplied by the manufacturer? Did this for a canon the other day. Found the instructions in the user manual for the printer.
          Whatever

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22973
              #4
              Re: Browser issues

              Firefox has been my browser of choice for most things.
              Internet Explorer for Kyocera.

              That's a good tip for "unsafe" websites, though. Thanks.
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • progoffice
                  Trusted Tech

                  250+ Posts
                  • Nov 2008
                  • 334
                  #5
                  Re: Browser issues

                  If this happens on an older Kyocera machine, you have to go to network security and enable all of the higher level security settings (TLS 1.2, SHA2, etc.) Do this by accessing Command Center RX via the old Internet Explore, make the changes and then you'll be able to get in using Chrome. These are the same settings needed to allow for scanning via O365. Not sure if this is related to your post, but we've had to do this on a lot of older machines here lately to gain access via chrome.

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