setup scan afmp5001 to Synology NAS

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  • aviso66
    Trusted Tech

    100+ Posts
    • Dec 2012
    • 202
    #1

    setup scan afmp5001 to Synology NAS

    Hi,

    anyone knows how to setup the scan to folder to NAS synology?
    because i have tried and it doesnt work.
    i have tested the path it says successful
    but when i scan it kinda stuck on waiting.
    Tags: nas, scan, setup, synology, synology ricoh
    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37228
      #2
      Re: setup scan afmp5001 to Synology NAS

      Do you know the model of the Synology NAS? There are a lot of NAS out there that do not support SMB file transfer.

        Comment

        • sandmanmac
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Feb 2009
          • 3977
          #3
          Re: setup scan afmp5001 to Synology NAS

          Originally posted by slimslob
          Do you know the model of the Synology NAS? There are a lot of NAS out there that do not support SMB file transfer.
          I think I've only had 1 customer in the past that was using a NAS (and I admittedly know very little about them). They've since switched exclusively to scan to email, following a hack. But at the time, the setup was no different than windows as I recall.
          Could be a firmware issue with that old box?

            Comment

            • PrintWhisperer
              Trusted Tech

              250+ Posts
              • Feb 2018
              • 464
              #4
              Re: setup scan afmp5001 to Synology NAS

              I've only seen NetApp's but I found that they had higher levels of SMB protocols than most older devices support.

              Then there is the issue of what and where your credentials are (local to NAS or sync'd to Active Directory)

              Wireshark capture would tell the tale.
              "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

                Comment

                • rthonpm
                  Field Supervisor

                  2,500+ Posts
                  • Aug 2007
                  • 2847
                  #5
                  Re: setup scan afmp5001 to Synology NAS

                  Likely the NAS has SMB1 disabled. Pretty sure SMB2/3 support was only available from the 4002/5002 series and newer.

                  Scanning to email may be a better option than enabling a feature that has no valid reason to exist in 2022.

                  Sent from my Pixel 6 Pro using Tapatalk

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 37228
                      #6
                      Re: setup scan afmp5001 to Synology NAS

                      Originally posted by sandmanmac
                      I think I've only had 1 customer in the past that was using a NAS (and I admittedly know very little about them). They've since switched exclusively to scan to email, following a hack. But at the time, the setup was no different than windows as I recall.
                      Could be a firmware issue with that old box?
                      I had a customer whose IT sold them a NAS and they wanted to scan to it but couldn't. I looked up the make and model and found out that it was the lowest priced model that manufacturer sold. The primary purpose was for use as an off line backup and could only be written to from a computer with their driver installed. The next model up supported SMB.

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