Print Monitoring Software

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  • mrwho
    Major Asshole!

    Site Contributor
    2,500+ Posts
    • Apr 2009
    • 4299
    #1

    Print Monitoring Software

    Good afternoon, guys and gals.

    Any decent (preferably free or opensource) printer monitoring software? I was thinking something along the lines of the old Ricoh Smardevicemonitor for admin, but brand-agnostic - nothing too fancy, I just would like to keep an eye on a list of printers and check if any of them has any errors or warnings (jam, toner end or near end, etc).

    Thanks.
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!
    Tags: end, eye, list, monitoring, software
    • rthonpm
      Field Supervisor

      2,500+ Posts
      • Aug 2007
      • 2847
      #2
      Re: Print Monitoring Software

      Plenty of SNMP monitoring systems available. The main issue is that many manufacturers use either different values for toner levels or other status reports, and frequently use private values that aren't part of the standard SNMP OIDs.

      I use a monitoring server to track printers, servers, and even network devices but it would be complete overkill for just printers and requires a dedicated system and a good deal of configuration.

      If you still have SmartDevice Monitor for Admin floating around, it will pull generic data from other printers. I used to use it to get basic information from Ricoh and HP equipment years ago when I was dedicated to a single site.

      Sent from my Pixel 6 Pro using Tapatalk

        Comment

        • dalewb74
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2018
          • 1125
          #3
          Re: Print Monitoring Software

          look at the Brother option.

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7951
              #4
              Re: Print Monitoring Software

              Originally posted by dalewb74
              look at the Brother option.
              We are Brother partners and BRAdmin 4 is what i use daily to monitor and configure hundreds of MFPs and it's freaking awesome. Plus free. Plus it will work with other brands with some minor limitations. Highly recommended.
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • keithxxiii
                  Just a tech

                  250+ Posts
                  • Nov 2014
                  • 468
                  #5
                  Re: Print Monitoring Software

                  how about DMNX Lite from ricoh?
                  Aye! Cut the crap

                    Comment

                    • onlyinnewfoundland
                      Trusted Tech

                      100+ Posts
                      • Apr 2013
                      • 235
                      #6
                      Re: Print Monitoring Software

                      Tough to find anything these days as a lot of companies are snapped up by ECI. I haven't encountered anything free that works beyond one location, or is a tie with whatever MFP we are a dealer for.

                        Comment

                        • tsbservice
                          Field tech

                          Site Contributor
                          5,000+ Posts
                          • May 2007
                          • 7951
                          #7
                          Re: Print Monitoring Software

                          Originally posted by onlyinnewfoundland
                          Tough to find anything these days as a lot of companies are snapped up by ECI. I haven't encountered anything free that works beyond one location, or is a tie with whatever MFP we are a dealer for.
                          Absolutely agree. ECI snapped up PrintFleet and FM audit and sell their combo product something called Printanista.
                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                            Comment

                            • onlyinnewfoundland
                              Trusted Tech

                              100+ Posts
                              • Apr 2013
                              • 235
                              #8
                              Re: Print Monitoring Software

                              Originally posted by tsbservice
                              Absolutely agree. ECI snapped up PrintFleet and FM audit and sell their combo product something called Printanista.
                              Yes we've had a look at this product and it is considerably less messy than print audit which we are currently using.

                              Honestly, we are using the embedded ones from Canon and Epson currently. Everything else is going through print audit and it is an absolute pain in the ass chasing disconnects.

                              Our primary product line is Konica, but for some reason the dealer refuses to use vcare which I assume would be considerably less janky than print audit.

                                Comment

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