Fiery repeating the same job constantly even after restart

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • nullskull
    Learning

    250+ Posts
    • Aug 2023
    • 294

    Fiery repeating the same job constantly even after restart

    Hello I have an old fiery pro-80 connected to a Konica Minolta C7000. A few days ago a glitch started where a certain job somehow started to repeat constantly. The job can be deleted from the printer's queue and from the fiery software but no matter what it consistently reappears. I have of course restarted the fiery, the computer that sent the job and the printer itself. Even after multiple times the problem always seems to return eventually. I have also used the fiery software to "clear server" multiple times. (I only checked the top two boxes before running) I don't really know for sure as I have little experience with fiery but could something in the fiery server itself be corrupted? Any suggestions? Oh and the error connected occasionally to the glitched jobs that keep appearing is (PS typecheck error, offending command "image") This will show up on the copier itself occasionally but the fiery app more often.
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35235

    #2
    Re: Fiery repeating the same job constantly even after restart

    What happens if you turn the computer that sent the job OFF and leave it off or disconnect it from the network?

    Comment

    • nullskull
      Learning

      250+ Posts
      • Aug 2023
      • 294

      #3
      Re: Fiery repeating the same job constantly even after restart

      Originally posted by slimslob
      What happens if you turn the computer that sent the job OFF and leave it off or disconnect it from the network?
      Ok I will try that and let you know what happens.

      Comment

      • nullskull
        Learning

        250+ Posts
        • Aug 2023
        • 294

        #4
        Re: Fiery repeating the same job constantly even after restart

        Originally posted by slimslob
        What happens if you turn the computer that sent the job OFF and leave it off or disconnect it from the network?
        So i tried that and the document stopped loading until i turned it back on again. So what do you think i should do next?

        Comment

        • ntbann
          Senior Tech

          500+ Posts
          • Jan 2012
          • 618

          #5
          Re: Fiery repeating the same job constantly even after restart

          You could stop the print spooler on the pc and restart it. This may help.

          Comment

          • KenB
            Geek Extraordinaire

            2,500+ Posts
            • Dec 2007
            • 3946

            #6
            Re: Fiery repeating the same job constantly even after restart

            You may also want to clear all the files from the spool queue on the PC, as well.

            It should be located at: C:\Windows\System32\spool\PRINTERS

            BTW... ".spl" files are "spool" files, while ".shd" are "shadow" files, which allow the spool files to resume processing should they get interrupted somehow.
            “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

            Comment

            • nullskull
              Learning

              250+ Posts
              • Aug 2023
              • 294

              #7
              Re: Fiery repeating the same job constantly even after restart

              Originally posted by KenB
              You may also want to clear all the files from the spool queue on the PC, as well.

              It should be located at: C:\Windows\System32\spool\PRINTERS

              BTW... ".spl" files are "spool" files, while ".shd" are "shadow" files, which allow the spool files to resume processing should they get interrupted somehow.

              Hey thanks. This worked for me

              Comment

              Working...