Win 11 Print Driver icons taking up to 15 minute to appear.

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  • rthonpm
    Field Supervisor

    2,500+ Posts
    • Aug 2007
    • 2849

    #16
    Re: Win 11 Print Driver icons taking up to 15 minute to appear.

    Originally posted by SalesServiceGuy
    ... I would agree. The slow to populate printer icon update seems to be a recent Win 11 update issue.
    So far nothing in the Windows Release Health page for this for Windows 10 or 11, unless it's related to the HP SmartApp issue: Windows 11, version 23H2 known issues and notifications | Microsoft Learn



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    • B0265
      Senior Tech

      500+ Posts
      • Jan 2007
      • 718

      #17
      Re: Win 11 Print Driver icons taking up to 15 minute to appear.

      We had a similar problem many years ago with Windows 8 (or 8.1?). I was solved in a Windows update.
      The we saw this again a couple a years ago after a W10 update. It was also solved after a Windows update but until this was released we used the solution I posted earlier.
      Now the problem is back after a Windows update and the same solution seems to work but hopefully there will be a OS update this time also.

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      • Hart
        Trusted Tech

        250+ Posts
        • Feb 2024
        • 377

        #18
        Re: Win 11 Print Driver icons taking up to 15 minute to appear.

        In my experience, launching a print job (from notepad for example) will bring up the printer in the control panel/settings menu, so you can change the preferences and default options.
        Also if it's not a Windows Home, you can open printmanagement.msc and the interface is IMO better to install and manage than the Settings.

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        • rrrohan
          Service Manager

          Site Contributor
          1,000+ Posts
          • Sep 2011
          • 1976

          #19
          Re: Win 11 Print Driver icons taking up to 15 minute to appear.

          Settings is the worse thing Microsoft ever introduced IMO. Trying to dumb it down to be like Mac I guess

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          • General Copiers
            Technician
            • Feb 2020
            • 27

            #20
            Re: Win 11 Print Driver icons taking up to 15 minute to appear.

            I have this problem too, even with some Windows 10 pc.
            In addition, Windows automatically adds printers that I had deleted because they are no longer present.

            For the problem of this post, I found a quick solution, because I don't feel like waiting (and I don't always have the time...).
            Once I have finished installing the printer, if I see that the icon doesn't appear, I close all the windows settings, open a Word file, click to print, and there I can select the printer I have just installed.
            Now the printer icon is also present in settings.

            It seems almost like a device refresh problem.

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            • rrrohan
              Service Manager

              Site Contributor
              1,000+ Posts
              • Sep 2011
              • 1976

              #21
              Re: Win 11 Print Driver icons taking up to 15 minute to appear.

              i seem to recall last time i had this fix few years ago the lag was caused by it trying to download the printers icon instead of just displaying the generic one

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              • ihatefinishers13
                Senior MFP Technician

                500+ Posts
                • Feb 2020
                • 680

                #22
                Re: Win 11 Print Driver icons taking up to 15 minute to appear.

                Originally posted by Duplicator
                I believe this is related to a recent Windows patch. We have one computer that has the cumulative update from October 2023 and it doesn't have the issue. All the other machines are on the January 2024 patch and they have this problem.
                Yeah, this is recent, and very annoying. Every other bit of software on the PC will see the driver, but the one place you need to change default settings doesn't show anything for a while. Gotta love Windows Updates...

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                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37382

                  #23
                  Re: Win 11 Print Driver icons taking up to 15 minute to appear.

                  It has to do with how you access Printers. I just downloaded and installed the Ricoh IM C8000. I installed it by using Add Printer from the Printers folder, NOT Settings or Control Panel. I can access the Printers folder because I use Classic Shell.

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                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7983

                    #24
                    Re: Win 11 Print Driver icons taking up to 15 minute to appear.

                    Originally posted by Hart
                    In my experience, launching a print job (from notepad for example) will bring up the printer in the control panel/settings menu, so you can change the preferences and default options.
                    Also if it's not a Windows Home, you can open printmanagement.msc and the interface is IMO better to install and manage than the Settings.
                    Another voice for printmanagement.msc
                    I have it pinned to my taskbar. It's very easy to see printers offline or WSD installs from there which is important to me.
                    Last edited by tsbservice; 02-17-2024, 09:46 PM.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 37382

                      #25
                      Re: Win 11 Print Driver icons taking up to 15 minute to appear.

                      Originally posted by tsbservice
                      Another voice for printmanagement.msc
                      I have it pinned to my taskbar. It's very easy to see printers offline or WSD installs from there which is important to me.
                      Not available for Windows Home

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                      • Blizzoo
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Aug 2013
                        • 608

                        #26
                        Re: Win 11 Print Driver icons taking up to 15 minute to appear.

                        Originally posted by B0265
                        Thanks, will try with the next occasion.

                        I remember this was a problem like 1-2 years ago but don't have the fix anymore, was similar with what you posted related to the manufacturer icons nod downloading or something.
                        Defects are simple, our mind is complicated

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