ihatefinishers13
Senior MFP Technician
Last Activity: 10 minutes ago
Joined: 02-07-2020
Location: US
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You can also pull it as a CSV from the device using Kyocera Netviewer, however, it doesn't give you the credentials on folders(for security purposes it's... -
There's nothing you can do. Sharp's don't even give a percentage on the machine itself. We send one out on the machine when installed, and put a label...Leave a comment:
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Not surprising. We had issues early on with the NIC going to sleep, and you couldn't wake the machine to print so you'd restart it and then it would reconnect....Leave a comment:
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If it's working, sure. I would just try to backup the machine in simulation first, and push it on afterwards. Most stuff should stay, but authentication...Leave a comment:
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I know it sounds weird, but I usually cross my arms and then push down a tiny bit with my thumbs up to get it out. I end up with more room to grab it...Leave a comment:
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There's a good chance that the HDD is failing. On the 22-6, 5th page, towards the bottom, look for HDD smart info. It should be all zero's, if it isn't,...Leave a comment:
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They actually make an ARM driver now, been out since October, but they never mentioned it, and they stuck it in their software library, NOT in the print...Leave a comment:
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I had this once on a 3252ci before, it was randomly taking a while to print, and a lot of times would get errors printing with jobs. Adjusted that setting...Leave a comment:
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Had a 5071 that would NOT print the black image. Ended up being the MFP-SCN PWB; it wasn't telling the LSU to write the black image. Tech support had...Leave a comment:
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It's all America models, but should give you a good idea......Leave a comment:
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I wouldn't say it's going to help a ton, but there is now a set of soft switches you can adjust to turn on an auto clean setting(prints out a yellow sheet)....Leave a comment:
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Have you considered telling the customer to eat a bag of.... wait wait, sorry, no, don't do that. BUT, weren't these built in 2013? ick, get new ones...Leave a comment:
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I have zero experience with either one of these models, and of all of the 52 and 53 series machines we had, never had a hard drive fail. Not sure how...Leave a comment:
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Always check bulletins. https://service.sharpamericas.com/id...FP-TB-1110.PDFLeave a comment:
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Just to make sure, you ran all of the initial tests by just connecting the copier DIRECTLY to your laptop? No switch, no garbage ethernet splitter, etc.,...Leave a comment:
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You've already replaced enough parts to replace the whole machine. Hated this model when we had them in the field, wasted so much money on a cheap machine....Leave a comment:
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Agreed, also the "Hidden Pattern" settings in Security...Leave a comment:
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Once you do initialize private data, pretty sure you don't need to do anything in the web portal for factory defaults, as it does that. I can't say for...Leave a comment:
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Samples? Any troubleshooting measures taken?...Leave a comment:
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If you can look past the limitations of the overall quality of color(with regular paper) and the limitations of settings, they are workhorses. Besides...Leave a comment:
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