ihatefinishers13
ihatefinishers13
Senior MFP Technician
Last Activity: 26 minutes ago
Joined: 02-07-2020
Location: US
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Well that's....interesting...seems silly. Good to know though!... -
Wait, so JUST devices on Wifi are having this issue? Is the MFP hardwired in to the network? What if you plug an ethernet cable into them(via adapter...Leave a comment:
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My bet would be wrong region. That part number is the same across regions, but the GS, instead of DS, I'm pretty sure means a different region. The rod...Leave a comment:
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So if you replaced the sensors, it worked temporarily and came back eventually, that means the sensors were bad, but ALSO whatever triggers those (digitally,...Leave a comment:
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*I'm going to preface this by stating that we've never had this model before*
I don't want to be that guy... But... Being that they're all...Leave a comment:
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I have had the driver installer package set it up with Hostname instead of IP, and if whatever pushes DNS on their network is failing, Hostname printing...Leave a comment:
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Screenshot the driver setup, please. Port, driver version, anything you can get. I'm betting it's WSD/IPP, and that's not good....Leave a comment:
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I like eggsLeave a comment:
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Had something very similar on an ET-8700, and the only solution we could do to troubleshoot was starting with the Print Head. Customer ended up just using...Leave a comment:
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Oh no you di-int!...Leave a comment:
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We do the same. Initially the machines had only a 1 year warranty, but then they extended it to 3 following the second shipment of machines. Our first...Leave a comment:
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Your print head should have a 3 year warranty on it, hopefully. Just warranty it and replace it. It's very easy to replace...Leave a comment:
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I have also seen customers taking out old sheets of staples and adding them to the new pack, which could confuse the finisher....Leave a comment:
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Also trying to avoid their user error.Leave a comment:
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More so, does it do the same thing when scanning to USB... For troubleshooting purposes....Leave a comment:
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What if YOU scan to USB? I wonder if it's the software they're opening it in that is causing the issue?...Leave a comment:
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What I do love though is the reliability, especially in the AM-C A3 machines. Hardly any issues, and most are customer training. I personally don't care...Leave a comment:
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Ick, Mac and printers definitely have not been mixing well unless using AirPrint which is way too basic. We had to setup a Mac environment with a windows...Leave a comment:
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Yes, I agree, USB showing that way is quite annoying, but thankfully we hardly have anyone using it, so no biggie for us. Techs use it to print test pages...Leave a comment:
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Contact for feature requests?
Anyone have a good contact at Epson to request features, setting additions, etc for the WF-C21000/579R/879R or AM-C series? There's a few things that...
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