Howdy folks
Have a M3655 being temperamental with it's toner. We only use toner provided by Kyocera. No knock off stuff. Keeps showing up in KFS as unknown toner installed. Customer hits continue and the machine will function. We sent them another toner and she changed it and that one is saying unknown toner as well.
Would the drum cartridge do this? It has the little board on the left corner with 4 wires and 2 contacts that read the CRUM.
Thanks!
Have a M3655 being temperamental with it's toner. We only use toner provided by Kyocera. No knock off stuff. Keeps showing up in KFS as unknown toner installed. Customer hits continue and the machine will function. We sent them another toner and she changed it and that one is saying unknown toner as well.
Would the drum cartridge do this? It has the little board on the left corner with 4 wires and 2 contacts that read the CRUM.
Thanks!
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