Ricoh MPC2050 - Unable to scan to SMB after update on Win7 x64

[DeeKaph]

This is a common problem which is corrected by updating the firmware on the machine. Make sure you have the latest version and follow the proper procedure for updating the firmware. As a rule, when we are updating ANY firmware in a machine, we update all of it.

In some cases you still might not be able to scan to SMB by SMB hostname (\\Owner-PC\RicohScans) .. this can be worked-around by providing the host machine running Win7x64 to a static IP and providing the addressbook SMB address as an IP rather than hostname (\\192.168.1.200\RicohScans).

Have fun!

[Mr Spock]

I had this on a KM bizhub machine. Had customer run the windows updates and download and apply all (the next week on patch tuesday) and the machine just started working again. No change of settings just reload the updates.

[jquest]

Re: Ricoh MPC2050 - Unable to scan to SMB after update on Win7 x64

This is a common problem which is corrected by updating the firmware on the machine. Make sure you have the latest version and follow the proper procedure for updating the firmware. As a rule, when we are updating ANY firmware in a machine, we update all of it.

In some cases you still might not be able to scan to SMB by SMB hostname (\\Owner-PC\RicohScans) .. this can be worked-around by providing the host machine running Win7x64 to a static IP and providing the addressbook SMB address as an IP rather than hostname (\\192.168.1.200\RicohScans).

Have fun!

Tks. You did the great job. It does work for me.

I just did the following:
"Just use IP (\\192.168.1.200\RicohScans) instead of hostname (\\Owner-PC\RicohScans) !"