Bizhub 350 Scan-to Email

[herdless]

I'm trying to set up a BIzhub 350 for scan to email. I've talked to the customer's IT people several times and have had no luck getting it working. The only thing that I can't figure out how to do is turn on SMTP over SSL. Their IT guy says this must be done but I see no setting or softswitch to do this. On newer Bizhubs it is clear how to set this. Does someone know how to do it on a 350?

Please help if you can.
Thanks.

[Stirton.M]

Look in user manual C350 Printer Controller for specifics on setting SSL.

It can be found easily under the network tab of the pagescope interface.

[herdless]

This machine is a Bizhub 350 B/W not the C350. If it's in the manual, I can't find it. I've spent probably 2 hours looking at the manual for this - can't find it.

[Hansoon]

Does this help you somehow?

From Minolta:

Solution ID TAUS0701612EN* Solution Usage
Description
When setting up scan to E-mail, there is no field available to enter the SMTP host name.
Solution
CAUSE: DNS settings have not been entered as the DNS option is disabled. The machine will not allow host names without DNS server information for host
name resolution.
SOLUTION: Enter the Admin 2 mode, select network settings, then DNS settings. Set the DNS server address and enter. Now enter the SMTP settings and
the field for the host name will be available.
SPECIAL NOTE: Solution contribution by Mike Galletta, Workgroup/SSD

or this:

Enabling User Name and Password for SMTP Authentication.
Solution
SMTP Authentication
Note : Before starting, make sure NC-4 and SU-2 or SU-3 are installed. ROM versionmust becurrent.
1. Login Admin mode onMFP panel.
2. Select Admin2.
3. Open "SoftSW setting" and set "SoftSW 380, Bit6=1 and Bit2=1".
4. Save Settings.
5. Open "Network Set" and "SMTP Setting".
6. Set SMTP Server Address (TCP/IP address of Mail Server).
7. Set "E-mail Address"
8. Set "SMTP AUTH User Name"
9. Set "SMTP AUTH Password"
10. Save Settings.
Note : If you get error code EA21C6, it means Authentication method error. If you get error code E72217, it means User ID or Password is incorrect.
WithSU-3:
If you want to share POP3 User name and password as SMTP Auth User name and Password, set "SoftSW 380, Bit6=1 and Bit2=0".
Set the POP3 user name and password on "Network Set" and "POP3 Setting".
This method will use CRAM-MD5, Login or Plain authentication.
CAUTION : If you set SoftSW 380, Bit6=1, URL report function with Scan to Server (FTP), HDD will notwork.
SPECIAL NOTE : Solution contribution by Cesar Jimenez, Production Print/SSD


Hans

[Stirton.M]

my bad....sorry....

Biz350 SMTP over SSL TSB/TAD....

Subject:
Does this MFP series support SMTP over SSL/TLS?

Description:
Does MFP series support SMTP over SSL/TLS?
Solution:
The bizhub 200/250/350 and 222/228/362 specification does not support SMTP over SSL/TLS.





An alternative you may be able to use is SMB scanning or scan to user box. SMB is preferable due to ease for end user. User box is a little more to it, but just as viable. Then the user can manually forward the attached file through their desktop email.

[herdless]

I was afraid this was the case. I already have SMB scanning set up but this woman isn't happy with it because she "can't ever remember how to attach a file to an email"!! Thanks for the info.

[mansart]

This may be a solution for you

Alternative SMTP option for use by SSL deprived network devices? - Google Apps Help

[herdless]

I think this woman is going to have to learn how to attach a file to an email.

[Stirton.M]

"Kicking and screaming, get yourself into the damn 21st century for crying out loud...."

There is quite literally no excuse. She wants the convenience, then buy a new machine that is capable of SSL or tell her IT to get over themselves with security and disable SSL for SMTP.

[Hansoon]

Perhaps I don't get it and do not understand the quintessence of the post, but is scan-ftp not an alternative or is this too unsure for that IT chap?

Hans

[Mr Spock]

Perhaps I don't get it and do not understand the quintessence of the post, but is scan-ftp not an alternative or is this too unsure for that IT chap?

Hans

Hans if I have read all the post correctly they want scan to email because the end user does not know or want to know how to attach a document in her email program.

[acsolutions]

i would just create a dummie google account to use as her "mail server" then justadd he email as a new registration