FS-2000DN Slow Printing on PDF's

[HenryT2]

Have any of you had a problem with any 2000's / IB-30 not printing PDF's correctly ? ( SLOW PRINTING through network only ). On the display you will see the Data LED's, then see PROCESSING - WAITING alternately .....then print one or two sheets .... PROCESSING - WAITING ...then another sheet or two . etc. We have tried the PRESCRIBE commands to initialize the NIC, Engine board, etc. ; this worked on a couple of printers; others, we had to replace the IB-30 & pigtail; still others , only the pigtail to correct the "SLOW" printing. We have checked and tried old firmware as well as the latest . We also have tried older drivers all the way to the latest KX , and still see this problem on some printers (YEP, Different PDF's, so that was not the problem ) If you have seen this and have a solution, or just a suggestion ....... please post a reply . Thanks

[blackcat4866]

Re: FS-2000DN Slow Printing on PDF's

You've covered the printer causes, now how about the network causes.

I'd start by printing directly from my laptop via crossover cable.

Also you can try connecting your laptop to the cable and monitor the connection speed to the network. You could have a device (like a phone, switch, or VOIP box) limiting the network speed, a pinched or flattened Cat5 cable, a bad switch port, etc. Very rarely have I ever found the printer to be the cause of slow printing. =^..^=

[Madtaz]

Re: FS-2000DN Slow Printing on PDF's

try increasing the buffer memory setting if that doesnt work, may need ram added to the mach

[ddude]

Re: FS-2000DN Slow Printing on PDF's

Also look at spooling settings, and of course, uncheck the collating box in the driver.
Check the size of the pdf file that they are trying to print, sometimes photos and graphics in a pdf can inflate and take up a lot of space.
Convert the file you want to print into a different file format and see how long it takes to print.

[HenryT2]

Re: FS-2000DN Slow Printing on PDF's

Here is an up-date.

We got in one of the SLOW printing 2000's. Checked all the normal settings: performed all the normal tests, etc. On this printer we changed JUST the relay cable to the IB-30, and this apparently corrected the problems. We took the questionable cable; put it in a 2000 that was not having problems: and the problem followed that cable. Now we wonder if the change that was made to that relay cable ( the ISOLATED wire on the later IB-30's and on ALL the IB-31 cables ) was known to cause some problems. We could not find any bulletins on this.

We will keep testing and guessing and let you know what else we may find.

[canonclc]

Re: FS-2000DN Slow Printing on PDF's

Have you ticked the print as image box in adobe ? If the image is made up of lots of layers it will take ages to spool .
Might be worth trying a different piece of software .

[HenryT2]

Re: FS-2000DN Slow Printing on PDF's

We did finally determine the cause of the slow print on PDF's.
You probably noticed that some of the later model IB-30's had an isolated pair on the relay cable that was 'shielded' by shrinkwrap.
We duplicated this on some of the IB-30's that was having the slowest data transfer. This corrected all the problems we were having.
KMA apparently did have some issues with data transfer, and the problem was corrected at the factory. We never received any info about this, and KMA helpdesk either did not have this info or just did not share the reason for THEIR modification.
OH WELL ! At least we now know how to correct these problems in the future.