Crossover Scan to email?

[JR2ALTA]

I am wondering how to setup my laptop to receive emails, as a troubleshooting tool.

I know it's not very specific, but if it's just a matter of 5 easy steps, I'd really appreciate some help.

Thanks in advance!

[blackcat4866]

Re: Crossover Scan to email?

I don't have all the details but I think I can point you in the right direction. Owl helped me out with this. I think the thread is still out there somewhere.

With the help of our IT support my WInXP laptop has been set up as an SMTP relay. It works like this:
The laptop has IIS turned on and some additional files are loaded. When I arrive on-site I connect the laptop to the customers network, allowing DHCP to pick an address.

First I turn on the SMTP Server:
Start > Run > services.msc > OK > Simple Mail Transfer Protocol (SMTP) > right-click to Properties > "Startup Type" select Manual > Apply > Start > OK

Next turn off the firewall on the laptop:
Start > Control Panel > double-click Firewall > Off > OK

Next enter the laptop's IP address as the SMTP Server in the MFP:
to get the address: Start > Run > cmd > OK > ipconfi/all > Enter
to enter the address: open browser > open MFP's web interface > Advanced > SMTP > General > SMTP Server Address: 192.168.1.100 (or whatever it is) > Submit

Enter a test email destination that you can check:
Basic > Addressbook > Contacts > Add Contact > name: email test > destination email:--- > Submit

Now you can send Email scans to your test destination. I usually send them in batches of 10. If the customers network security will allow the emails outside, you'll get emails with attachments. If it's blocked the emails will at least reach the relay. In either case, the email gets to the server without an error message on the MFP. At least that has been my experience. You have a provable, functioning email scanner.

OK. I can't seem to find the thread, but I'll keep looking. I was mid-December 2011.
=^..^=

[KenB]

Re: Crossover Scan to email?

Totally useful info!

One thing this does not cover, though, is one key word that was mentioned in the title, "Crossover", for which a different tactic would be needed.

A few years a ago, I splurged and spent $100 (of my boss's money), and bought a program called "Ability Mail Server".

This not only allowed full email testing, but also provided a way to set up, test, and most importantly. play with LDAP. In fact, all the MFPs (all Ricohs) that I had connect to the LDAP connection worked great.

I think you can download a 15 day (or so) trial.

It will run happily under most versions of Winders.

[blackcat4866]

Re: Crossover Scan to email?

You know, when I came up with the original idea, I wanted to do it via crossover. However each person I talked to steered me towards using the customers network. =^..^=

[JR2ALTA]

Re: Crossover Scan to email?

Good insight. Crossover cable was my knee-jerk idea to take it off the network, but all I really need to do is test it off their exchange software.

[TheOwl]

Re: Crossover Scan to email?

I use a Virtual Machine installed on my laptop which hosts Windows Server 2008 R2 and Exchange 2010. Once I fire up this VM, I then connect a network cable (doesn't have to be a cross over cable as nearly all newer laptops will sense the port and cross themselves internally from the network port) and turn the machine on. The machine gets its IP address from the VM and I then setup the machine to use the VM as the Email Server.

There is some free software to host VM's called Oracle Virtual Box and is very good. I use VMware products as this is what I mostly use for my IT customers. The only problem with doing things my way is that you need Microsoft Licencing, but if you are a MS Gold Partner or something similar, then you should have access to MS Volume Licencing for those products.

Another really good email server which you could install directly on your laptop is MDaemon which is free to use. MDaemon also includes a webmail client so you can check the integrity of the emails sent via the copier.

[jonhiker]

Re: Crossover Scan to email?

Another free program is called PostCast Server. I have used it to troubleshoot scan to email issues. You follow the instructions and your laptop becomes an email server.

[ddude]

Re: Crossover Scan to email?

Another free program is called PostCast Server. I have used it to troubleshoot scan to email issues. You follow the instructions and your laptop becomes an email server.

Yes Postcast Server is a good tool for this use- simple and easy. As an alternative, if your company already has an email server, reserve an email just for testing purposes, and when your customer has issues, you simply change the parameters to point toward your server for testing- easy to prove that the machine works as advertised when the test email lands right into the customers' email inbox.

[morpk]

Re: Crossover Scan to email?

all these are good idea's for trouble shooting, i find another good idea for trouble shooting SMTP on the customers network is set the SMTP from their ISP
this will show that the machine can send and their hardware is letting mail e.g routers and switches out of the building (i only like doing this as trouble shooting)