Hi everyone, I'm usally on the ricoh site as I am a copier tech. I'm trying to learn more about connections so I can better help set up scanners witch is becoming in more demand now. I'm trying to find information on my smpt server on my home computer for practice incase I need to do this at an account. I pinged smpt.mysite.com and got an IP address, but how would I find what the name of that server would be? My isp is comcast, I have two e mails. comcast.net and aol.com. I use outlook to send and recieve my aol mail as that is my main e mail. for comcast mail I sign into comcast. My question is what is the name of the server that I recieved the ip address for when I pinged? Thanks for any help you can provide.
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' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation! -
Re: Name of my smtp server
Ooook then! Let me ask another dumb question so theres no doubt I dont know what I'm doing. I was told to ping that to find out what the name and address of the smtp server was. Wouldnt the name I'm looking for in my case have something to do with aol, comcast, or outlook?Comment
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Re: Name of my smtp server
Just do a search on AOL and Comcast for instructions on using their email with Outlook. That will give you the DNS name of their SMTP servers. Often smtp.mysite.com is a good guess, but not all servers are that simple in order to keep people from finding and attacking the server. Also take note of any ports that are used as sometimes the standard port 25 is also changed.Comment
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Re: Name of my smtp server
The easiest route, if it is available, is to go to a computer that's configured to send emails and take notes of the configuration used by the computer (smtp server name, port, etc). Then you probably just need the credentials (username and password) to be able to use the smtp server. And make sure the machine's clock is correct.' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!Comment
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Re: Name of my smtp server
When setting up scan to E-mail for a client, whitch is what I'm trying to understand, I need to enter the name or address of thier smtp server. There isn"t an easy way to get that information?Comment
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Re: Name of my smtp server
If you're using some email client, like Outlook, Thunderbird or other, then you could get that info on the account setup.
If you're using webmail, and if the webmail supports smtp, you could get that info on some help section or documentation.
Remember that not all SMTP servers are supported by all machines (GMail, for example, has smtp services but since it is encrypted, not all machines support it).
Ideally at the customer site, there should be someone in charge of IT that could give you that info, but since when do we live in an ideal world?' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!Comment
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Re: Name of my smtp server
When you look at email account settings in your mail client (Outlook, Echange, etc) there are some server settings. If the client is using Exchange there's one name for the server (SMTP/POP). Internet providers often use an SMTP-server for sending mail and a POP-server for receiving mail.
If you open a command prompt box you can type ping <name of the server> to get the IP-adress. If your DNS-settings are properly configured you can input the name of the server (DNS translates a device name into an IP-adress).
Some mailservers require a username and password for sending mail.Comment
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Re: Name of my smtp server
thanks for the information, I found what I needed on my computer by going to control panel and clicking the mail ikon. One more question, at my account I'm trying to set up thier port is the default 25....I see mine at home are totally differant. When should it be changed from default and what determines what to change it to?Comment
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Re: Name of my smtp server
Some SMTP server use port 25, other you will find use port 587 (like GMail, the MS Exchange Client Connector and others).
As MrWho said, the easiest way is to find out what the client (may require talking to IT person who looks after the network) uses for email and look on the website for that ISP as what the Email Client settings would be. If they are using Exchange, so hosting their email internally on the network, then speak to their IT people to assist with that.
Here is the webpage which states the GMail settings:
Set up POP in mail clients - Gmail Help
Now I also noticed that you are having trouble understanding DNS Names, so have a read through this Wiki which might help you out:
Domain Name System - Wikipedia, the free encyclopediaPlease don't ask me for firmware or service manuals as refusal often offends.Comment
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Re: Name of my smtp server
port 25 is just a common port most mail services use....but some use different ports to block spam and such....like they've said up above...depending on what service your customer uses just go to that services website and look under their help section for email to get addresses and ports.....for example if a machine supports STARTTLS you can use gmail...and if you go to gmails help section it will tell you the smtp informations such as smtp.gmail.com port 587 or port 465 depending on what protocol you will be using..."In a cruel and evil world, being cynical can allow you to get some entertainment out of it."
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Re: Name of my smtp server
Hey Blazer. Thought I would throw this out there. I service copiers as well. If its a small business (peer to peer network), I ask the customer if they know what there smtp server name or IP is. They then say what is that. Then I ask who is thier ISP. We call there customer support line and they give me the name, IP, autho info. Done. If they are a big company, we call their IT people and get it. Takes less time and is accurate.
You say you work on Ricohs? They are very simple to set up for scanning. PM me with your email address and I can send you something that may help you.Comment
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Re: Name of my smtp server
Just to add to your original question is this what you were asking for?
Ping -a xxx.xxx.xxx.xxx
The " -a " switch will resolve the host name of the IP address.The chance that higher life forms might have emerged in this way is comparable to the chance that a tornado sweeping through a junkyard might assemble a Boeing 747 from the materials therein. -Fred HoyleComment
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