New to Connectivity....
So hey, I'm an old-timer to copiers, but new to this website/group, and also new to connectivity in a manner of speaking. My company is beginning to push for more knowledge-ability in connectivity and I'm willing to learn, but don't really know where to start. Maybe there's a "Connectivity for Dummies" book - I love those books! Any suggestions?
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Re: New to Connectivity....
I sure wish there was a book. Personally I was just thrown under the bus, when our network tech got himself fired. I knew how to install a print driver, which was more than anyone else.
If you're part of a larger company, I would suggest that you try to arrange to ride along with your company network tech for a week or so.
Be sure to ask about:
1) How to set a DHCP or static IP address on your laptop
2) How to connect to a customers network
3) Learn the basic Command Prompt commands (hmmm, redundant)
4) How to access the MFP's web interface
5) How to set up SMB/FTP/Email scanning
6) How to install print drivers
7) Download and install a free NetScan Utility
With these seemingly basic tools you can do most of what's needed for a standard network installation. There are some variations due to operating system, but the differences are manageable.
Come on up to Michigan. It shouldn't take long to share my few tricks. =^..^=Last edited by blackcat4866; 05-22-2013, 02:12 AM.If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^= -
Re: New to Connectivity....
I would recommend you get an old networked PC and spend an hour or two playing around with the settings, try different ways to add network and local printers, create new network connections; both LAN and crossover. You will need to know how to use the Run command (Win Key + R) to open the CMD window, and within know how to use commands such as ipconfig /all, tracert and ping.
If you are doing IT support in person I would also recommend buying a pen/flash drive and download some portable applications, especially needed if you are installing new devices for a customer. Currently I use (all portable applications): 7-Zip, FileZilla Client, Foxit Reader, LibreOffice, Port Query, Process Explorer, TightVNC, and Unlocker.Comment
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Re: New to Connectivity....
Begin to develop keen interest in reading and research; have a liking for both, the IT field is a constantly developing, advancing & changing field which tends to keep one on his\her toes. Basic computer knowledge..operations is essential. Learn, speak and master the basic IT language . You might find the following sites useful: edugeek, TechRepublic, (both sites are for IT pros), hp community [for HP printers], and register to become their members. Make friendship with the IT gurus. Start developing a natural interest in the IT field and you will like it.Comment
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Re: New to Connectivity....
I just google stuff I'm not familiar with...But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.
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