Slow Printing - Sharp MX-2640N & WinXP

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  • Mr. Victorioux
    Technician
    • Aug 2013
    • 13

    #1

    Slow Printing - Sharp MX-2640N & WinXP

    Hi.


    I have an installation with Active Directory, and Sharp MFP's. The point is, when we want to print in Windows XP, it becomes to slow, and the programs (Word, Image Viewer, etc) get stuck. But it's only when we print in color. I changed the driver, and still the same issue.

    The MFP it's a MX-2640N.


    The print settings works fine in Windows Vista, 7, 8, 2008.


    Anyone have been in a similar problem?

    Thanks.
  • DavePo
    Trusted Tech

    250+ Posts
    • Jul 2008
    • 303

    #2
    Re: Slow Printing - Sharp MX-2640N & WinXP

    Are you printing peer to peer or network share?

    Comment

    • Mr. Victorioux
      Technician
      • Aug 2013
      • 13

      #3
      Re: Slow Printing - Sharp MX-2640N & WinXP

      Originally posted by DavePo
      Are you printing peer to peer or network share?
      Network share.

      Comment

      • sharphead
        Trusted Tech

        250+ Posts
        • Aug 2009
        • 285

        #4
        Re: Slow Printing - Sharp MX-2640N & WinXP

        I had a similar problem on an hp lately printing through a server peer to peer setup solved this.

        Comment

        • Mr. Victorioux
          Technician
          • Aug 2013
          • 13

          #5
          Re: Slow Printing - Sharp MX-2640N & WinXP

          Originally posted by sharphead
          I had a similar problem on an hp lately printing through a server peer to peer setup solved this.

          Thanks, bro. But, i can't use peer to peer. We're using Pcounter.

          I don't know if the AD need an specific configuration.

          Comment

          • Dustin(WOP)
            Trusted Tech

            100+ Posts
            • Apr 2009
            • 223

            #6
            I have had numerous printing issues (lock ups, rendering, ect) with sharp mx2616, and mx2640n series devices. Go under webpage, security, port control. Disable any network services that are not being used (ie. Tandem, mDNS, WSD). This has solved all of my issues thus far.
            You may also have a problem with the network share but this may also help. Good luck!!

            Comment

            • CorbinDallas
              Technician

              50+ Posts
              • Mar 2012
              • 56

              #7
              Re: Slow Printing - Sharp MX-2640N & WinXP

              You do know that Windows XP is not a supported operating system on this model as well as no longer supported by Microsoft. If there some reason the customer needs to use Windows XP?

              Comment

              • pic-nic
                Technician
                • Sep 2012
                • 11

                #8
                Re: Slow Printing - Sharp MX-2640N & WinXP

                Originally posted by CorbinDallas
                You do know that Windows XP is not a supported operating system on this model as well as no longer supported by Microsoft. If there some reason the customer needs to use Windows XP?

                XP not supported, If only our customers would see it that way.

                Comment

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