Brother MFC 8910 Paper Jam when selecting multiple copies

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  • Rich123
    Technician
    • Jul 2015
    • 35

    Brother MFC 8910 Paper Jam when selecting multiple copies

    Brother MFC 8910 jams when doing more than one copy. No jams on a single copy. Paper jams exiting fuser unit with another page following stopping under drum unit. There are no wrinkles or folding of paper. I repaired fuser about 6 months ago, and it seems to be fine. I did change pickup paper solenoid, but no luck. Could this be a sensor? Any ideas? Thanks.
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Brother MFC 8910 Paper Jam when selecting multiple copies

    Originally posted by Rich123
    Brother MFC 8910 jams when doing more than one copy. No jams on a single copy. Paper jams exiting fuser unit with another page following stopping under drum unit. There are no wrinkles or folding of paper. I repaired fuser about 6 months ago, and it seems to be fine. I did change pickup paper solenoid, but no luck. Could this be a sensor? Any ideas? Thanks.
    total page count?

    when was the feed kit 1 & 2 changed out?

    what is the jam code?

    do you have a manual?

    are you a tech?

    how did you 'repair" the fuser unit? they don't sell fuser part.. just complete assemblies.

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