Canon ir3300 doesnot detect A4, A4R,A3 cassettes

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  • DAG COPIERS & COMPUTERS
    Senior Tech

    500+ Posts
    • Oct 2010
    • 860

    #1

    Canon ir3300 doesnot detect A4, A4R,A3 cassettes

    Hi folks, i have an ir3300 not detecting paper in all the cassettes, however the by-pass is working. sensors seem to be ok, any suggestions to possible solutions welcome. thanks in advance.
  • hsrmms
    Technician

    50+ Posts
    • Dec 2014
    • 69

    #2
    Re: Canon ir3300 doesnot detect A4, A4R,A3 cassettes

    Originally posted by DAG COPIERS & COMPUTERS
    Hi folks, i have an ir3300 not detecting paper in all the cassettes, however the by-pass is working. sensors seem to be ok, any suggestions to possible solutions welcome. thanks in advance.

    I had this problem before in Canon irc2220 i take out the pick up assembly cleaned the load paper switch and the machine working fine.

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    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: Canon ir3300 doesnot detect A4, A4R,A3 cassettes

      Originally posted by DAG COPIERS & COMPUTERS
      Hi folks, i have an ir3300 not detecting paper in all the cassettes, however the by-pass is working. sensors seem to be ok, any suggestions to possible solutions welcome. thanks in advance.


      -What sizes do they detect
      -When does this detection issue appear ?? loading paper ? or a message appears to load correct size for printing/copying ?
      -Is this a Jamming>size issue ?
      -Did this happen out of the blue> or after service ?

      Perform the adjustment of the Paper Width Basic Value in Service Mode > Function CST ?

      DCON clear_? make sure to print out a P PRINT before this clear & re-input those settings.
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 23009

        #4
        Re: Canon ir3300 doesnot detect A4, A4R,A3 cassettes

        Does it attempt to lift, making it's lovely "clackety clack" noise? If it makes the noise, but only lift 1mm up, down, up, down, then you've got missing teeth from the lift ratchet. Sometimes changing the amount of paper will get it working, until you get to that worn part of the ratchet.

        It's a really fun job. I think I've already posted the disassembly procedure somewhere. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

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