[Error Code] Error 000014-02

[hsrmms]

Customer had Canon irc3170 shown error code 0000014-002, I though the fixing unit need to replaced but i replaced with new one and still showing the error code and I think something wrong with lock motor or spring of the lock motor


any ideas

[hidius]

Re: Error 000014-02

replace the fixing motor

[copier tech]

Re: Error 000014-02

iR3170....................... Time to upgrade that horrible, slow, rotary carousel, toner dumping, E020-xxx displaying pig!