Re: Canon IC C2380i: print usb = ok - print tcp/ip = error - scan tcp/ip = ok
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Here is a brief summary of the various SMB versions and where they live in Windows Operating Systems.
SMB 1 : This may not be an exact classification as it was the default version used in Windows Operating Systems prior to Windows Vista.
SMB 2.0 : This was one of the enhancements included with Windows Vista. In short, the aim of this was to reduce the amount of traffic generated by commands which are used as part of the normal operation of SMB traffic.
SMB 2.1 : This version showed up on Windows 7 and Server 2008 R2 with a new Opportunistic Locking Mechanism. Opportunistic locking is a feature that locks files and handles local caching of files in order that other users do not modify files at the same time. This feature is applies to other Windows Operating systems, but has been improved for Windows 7 and Server 2008 R2.
SMB 3.0 : Windows 8 and Server 2012 use this version of SMB which includes the capability of SMB Direct Protocol, otherwise known as SMB over RDMA. Also included was something called Multichannel which supports multiple connections for an SMB session.
SMB 3.2 : This is part of the feature set included with Windows 8.1 and Server 2012 R2.
If for some reason a "push scan" to a computer running a Windows Operating System fails, please obtain the error code to help facilitate troubleshooting.
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Is it possible for the device to scan to a Server or Computer that is employing SMB 3 protocol ?
Microsoft has addressed these types of issues whereby a device that employs SMB 1 attempts to scan to a shared folder on specific types of operating systems. For information on the operating systems effected as well as information and instruction on applying what is defined as "Update Rollup", please click the following :
https://support.microsoft.com/en-us/kb/2896636
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The Canon Universal --Send devices only send via SMB using NetBIOS over TCP/IP, as described above (137, 138, 139). They do NOT send using SMB over TCP/IP (445). Thus, if the destination computer has NetBIOS disabled for TCP/IP, push scanning via SMB from the Canon Universal Send device will fail.
NetBIOS over TCP/IP setting:
1. Right click the [Local Area Connection] applet and select Properties.
2. Double click Internet Protocol (TCP/IP).
3. Click the [Advanced] button.
4. Click the WINS tab.
5. Select the [Enable NetBIOS over TCP/IP] or [Default] (if DHCP doesn't specify to disable NetBIOS over TCP/IP) option.
67. Click OK.
Push Scanning (Universal Send)
Make sure that all other network functions are working properly for your imageRUNNER device.
1) Verify that you are able to print
2) Verify the use of the RUI,
3) Verify the imageRUNNER device can ping other computers or devices.
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u mean ?
send documents from/to a mailbox
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Keeping the imageRUNNER's Scanner Function Online Continuously.
How to keep the imageRUNNER's scanner function (for Network ScanGear or Color Network ScanGear/ Pull Scanning ) in the 'Online' state even after a shutdown, reboot, or sleep
* Note: If you do not have a Scan tab on the copier, this will not work.
1. Hit Additional Functions.
2. Select System Settings.
3. Press the 'Auto Online / Offline' option.
4. Select 'Auto Online' and turn it 'On'. - You can print without setting the scanner function Offline.
- You will not be able to push scan to a destination via Universal Send or make copies with the scanner function Online. You will need to turn the scanner function Offline before doing so.
The Auto Offline Feature allows a user to have the Scanner within the imageRUNNER automatically go offline after a certain amount of time.
This functionality is helpful because other features of the copier may not be enabled while the scanner is online.
To enable Auto Offline:
1) Select Additional Functions.
2) Select System Settings.
3) Select Auto Offline and set this to On.
To set the time that the machine will automatically go offline (Auto Clear Time):
1) Hit Additional Functions.
2) Select Timer Settings.
3) Choose Change Auto Clear Time.
4) Enter the desired time in minutes and select OK. The time ranges from 0 - 9 minutes in one minute increments (0 = off).
-----------------------------------------------------------------------
Here is a brief summary of the various SMB versions and where they live in Windows Operating Systems.
SMB 1 : This may not be an exact classification as it was the default version used in Windows Operating Systems prior to Windows Vista.
SMB 2.0 : This was one of the enhancements included with Windows Vista. In short, the aim of this was to reduce the amount of traffic generated by commands which are used as part of the normal operation of SMB traffic.
SMB 2.1 : This version showed up on Windows 7 and Server 2008 R2 with a new Opportunistic Locking Mechanism. Opportunistic locking is a feature that locks files and handles local caching of files in order that other users do not modify files at the same time. This feature is applies to other Windows Operating systems, but has been improved for Windows 7 and Server 2008 R2.
SMB 3.0 : Windows 8 and Server 2012 use this version of SMB which includes the capability of SMB Direct Protocol, otherwise known as SMB over RDMA. Also included was something called Multichannel which supports multiple connections for an SMB session.
SMB 3.2 : This is part of the feature set included with Windows 8.1 and Server 2012 R2.
If for some reason a "push scan" to a computer running a Windows Operating System fails, please obtain the error code to help facilitate troubleshooting.
-------------------
Is it possible for the device to scan to a Server or Computer that is employing SMB 3 protocol ?
Microsoft has addressed these types of issues whereby a device that employs SMB 1 attempts to scan to a shared folder on specific types of operating systems. For information on the operating systems effected as well as information and instruction on applying what is defined as "Update Rollup", please click the following :
https://support.microsoft.com/en-us/kb/2896636
---------------------------------------------------------------------------------------------------------------------------------------------------------------
------
The Canon Universal --Send devices only send via SMB using NetBIOS over TCP/IP, as described above (137, 138, 139). They do NOT send using SMB over TCP/IP (445). Thus, if the destination computer has NetBIOS disabled for TCP/IP, push scanning via SMB from the Canon Universal Send device will fail.
NetBIOS over TCP/IP setting:
1. Right click the [Local Area Connection] applet and select Properties.
2. Double click Internet Protocol (TCP/IP).
3. Click the [Advanced] button.
4. Click the WINS tab.
5. Select the [Enable NetBIOS over TCP/IP] or [Default] (if DHCP doesn't specify to disable NetBIOS over TCP/IP) option.
67. Click OK.
Push Scanning (Universal Send)
Make sure that all other network functions are working properly for your imageRUNNER device.
1) Verify that you are able to print
2) Verify the use of the RUI,
3) Verify the imageRUNNER device can ping other computers or devices.
-------------------------------------------------------------------------
PC repertories
u mean ?
send documents from/to a mailbox
---------------------------------------------------------------------------
Keeping the imageRUNNER's Scanner Function Online Continuously.
How to keep the imageRUNNER's scanner function (for Network ScanGear or Color Network ScanGear/ Pull Scanning ) in the 'Online' state even after a shutdown, reboot, or sleep
* Note: If you do not have a Scan tab on the copier, this will not work.
1. Hit Additional Functions.
2. Select System Settings.
3. Press the 'Auto Online / Offline' option.
4. Select 'Auto Online' and turn it 'On'. - You can print without setting the scanner function Offline.
- You will not be able to push scan to a destination via Universal Send or make copies with the scanner function Online. You will need to turn the scanner function Offline before doing so.
The Auto Offline Feature allows a user to have the Scanner within the imageRUNNER automatically go offline after a certain amount of time.
This functionality is helpful because other features of the copier may not be enabled while the scanner is online.
To enable Auto Offline:
1) Select Additional Functions.
2) Select System Settings.
3) Select Auto Offline and set this to On.
To set the time that the machine will automatically go offline (Auto Clear Time):
1) Hit Additional Functions.
2) Select Timer Settings.
3) Choose Change Auto Clear Time.
4) Enter the desired time in minutes and select OK. The time ranges from 0 - 9 minutes in one minute increments (0 = off).
(and with normal speed)
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