Canon IPF750 hardware error 03130031-2F26

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  • Roverius
    Technician
    • Aug 2015
    • 25

    #1

    [Error Code] Canon IPF750 hardware error 03130031-2F26

    Hi

    I own a Canon IPF750 witch has a error 03130031-2F26.

    When i power on the printer, it starts to initialize and then the printhead moves to the left for a distance like abouth 80 cm.
    This is the distance from the starting point completely from the right side.
    When i shut down the printer and move the printhead like 15 cm to the left from the starting point and the turn on the printer again, then the printhead also moves about the same distance to the left. So 80 cm + 15 cm. When the printhead starts from the middle then it moves also to left with a big clunck at the end of the movement (banging against the end of the rail).

    I have cleaned the transport rail and checked the optical ribbon for stains or other malicious substances.

    The weird thing is, that the distance the head moves is almost always exactly the same (like abouth 80 cm).
    Also i cant seem to enter service mode to update the firmware wich is needed to do the upgrade.

    I have disassembled the printhead to see if there is no durt or stains on the optical sensor and/or if the ribbon cables are not broken.
    I don't see any breaks in the cable (not visually).

    All suggestions are welcome.

    Roverius
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Canon IPF750 hardware error 03130031-2F26

    Originally posted by Roverius
    Hi

    I own a Canon IPF750 witch has a error 03130031-2F26.

    When i power on the printer, it starts to initialize and then the printhead moves to the left for a distance like abouth 80 cm.
    This is the distance from the starting point completely from the right side.
    When i shut down the printer and move the printhead like 15 cm to the left from the starting point and the turn on the printer again, then the printhead also moves about the same distance to the left. So 80 cm + 15 cm. When the printhead starts from the middle then it moves also to left with a big clunck at the end of the movement (banging against the end of the rail).

    I have cleaned the transport rail and checked the optical ribbon for stains or other malicious substances.

    The weird thing is, that the distance the head moves is almost always exactly the same (like abouth 80 cm).
    Also i cant seem to enter service mode to update the firmware wich is needed to do the upgrade.

    I have disassembled the printhead to see if there is no durt or stains on the optical sensor and/or if the ribbon cables are not broken.
    I don't see any breaks in the cable (not visually).

    All suggestions are welcome.

    Roverius


    Carriage is moving to the left and then displays a 2F26.
    There is a noise when the Carriage moves to the left-most position.

    The Feed Roller shaft bushing, shown below, may be broken.
    The Carriage was striking it when moving to the left. Replacing the bushing resolved the issue. QC3-1478-000




    ----------------------------------------------------------------------------------------------
    or
    iPF750After Power On and at the time of printer initialization while the Carriage Unit has moved to the Left and it starts moving toward Right (home position) printer stops and error 2F26 would show on the control panel display.


    In this case in this iPF750, the following parts were replaced to resolve the problem:
    Pulley Unit (part # QM3-5833-000)
    Spring, Compression (part # QU1-2441-000)
    Retainer, Pulley (part # QC3-1531-000)

    ================================================== =============================
    imagePROGRAF Unusual Noises
    Location Type of Noise Cause/Remedy/Action
    Carriage Drive Rasping /Check the carriage drive ldler Pulley
    /Check the Carriage Tension Unit
    /Refer to the causes for 2F26 errors in the Service Manual and /Trouibleshooting Guide
    Chattering /Check if the Tube Unit is striking the exterior walls
    /Try opening and closing the Platen Suction Path Selection Valve (this is normal)
    Creaky /Make sure the Carriage Rail is dry and not soiled (never apply oil)
    /Replace the Rail Cleaner
    /Replace the Carriage Bearing if applicable (large printers only)
    /Check if the Print Head open/close lever is broken (replace as required)
    Head rubbing Abrasive /Check the Print Head height setting
    /Check for jams in the paper path near the Print Head
    /Check the Paper Type settings
    Cutter Chattering /Replace the Cutter unit if it is damaged
    Near the lnk Tank Unit Chattering /The Ink stirring operation is in process (this is normal)
    Roll Spool Chattering /Check if the drive belt is loose
    /Set the Rubber Pad to the correct position
    Paper Feed / Back Feed Chattering /Check the LF Backup Roller
    /Replace as needed
    Caterpillar Mylar Chattering /Check if the Catepillar Mylar sheet is out of position
    /Replace the Tube Unit as required
    Platen Suction Hole Whistling /Clean the Platen suction hole
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • Roverius
      Technician
      • Aug 2015
      • 25

      #3
      Re: Canon IPF750 hardware error 03130031-2F26

      Hello,

      Thank you for the reply.

      I will check if that bushing is defective or not.
      Meanwhile i am going to try to make a video and place it on the web for you to see what is happening.


      Regards,
      Roverius

      Comment

      • Roverius
        Technician
        • Aug 2015
        • 25

        #4
        Re: Canon IPF750 hardware error 03130031-2F26

        Hello again.

        I have checked the bushing and it seems OK.

        I have made a video of the problem:



        I hope this helps to understand the problem.

        Regards,
        Roverius

        Comment

        • SAZ911
          Trusted Tech

          100+ Posts
          • Mar 2013
          • 193

          #5
          Re: Canon IPF750 hardware error 03130031-2F26

          [QUOTE=Roverius;487426]Hi

          I own a Canon IPF750 witch has a error 03130031-2F26.

          When i power on the printer, it starts to initialize and then the printhead moves to the left for a distance like abouth 80 cm.
          This is the distance from the starting point completely from the right side.
          When i shut down the printer and move the printhead like 15 cm to the left from the starting point and the turn on the printer again, then the printhead also moves about the same distance to the left. So 80 cm + 15 cm. When the printhead starts from the middle then it moves also to left with a big clunck at the end of the movement (banging against the end of the rail).

          I have cleaned the transport rail and checked the optical ribbon for stains or other malicious substances.

          The weird thing is, that the distance the head moves is almost always exactly the same (like abouth 80 cm).
          Also i cant seem to enter service mode to update the firmware wich is needed to do the upgrade.

          I have disassembled the printhead to see if there is no durt or stains on the optical sensor and/or if the ribbon cables are not broken.
          I don't see any breaks in the cable (not visually).

          All suggestions are welcome.

          Roverius[/QUOTE



          Hi Roverius,

          I would recommend you replace the Carriage Relay PCB then if that doesn't change anything its most likely the Main Controller PCB

          Hate to tell you this but for me, 9 out of 10 times that I have had this error, it was the Main Controller PCB, and unfortunately its quite expensive to replace, if you have a second hand one to test with first, it would be a lot cheaper than committing to a new board, as once the part is opened canon wont refund you if it doesn't fix your issue, unless you get a canon tech to fit the part for you.

          hope this helps,

          Cheers,
          SAZ911..........

          Comment

          • Roverius
            Technician
            • Aug 2015
            • 25

            #6
            Re: Canon IPF750 hardware error 03130031-2F26


            Hi Roverius,

            I would recommend you replace the Carriage Relay PCB then if that doesn't change anything its most likely the Main Controller PCB

            Hate to tell you this but for me, 9 out of 10 times that I have had this error, it was the Main Controller PCB, and unfortunately its quite expensive to replace, if you have a second hand one to test with first, it would be a lot cheaper than committing to a new board, as once the part is opened canon wont refund you if it doesn't fix your issue, unless you get a canon tech to fit the part for you.

            hope this helps,

            Cheers,
            Hi,

            I am going to try to find the Carriage relay PCB (QM3-4932-000 ) and see what happens.
            Else, maybe i can find a refurbished Main controller PCB.

            Hopefully, i can repair it with the relay pcb, because i dont want to spend to much to repair this printer.

            Regards,
            Roverius

            Comment

            • Roverius
              Technician
              • Aug 2015
              • 25

              #7
              Re: Canon IPF750 hardware error 03130031-2F26

              Hi,

              Question:
              The Carriage relay PCB (
              QM3-4932-000 ), is this the board that looks like a power supply?
              I only see 2 boards, a power supply looking board and a systemboard.

              Also, i hear a high pitched noise at the coverlock. Is this normal.
              Sorry for the questions, but i never had a printer like this before and just got it as a present (well allmost) with the problems included.

              Regards,
              Roverius

              Comment

              • SAZ911
                Trusted Tech

                100+ Posts
                • Mar 2013
                • 193

                #8
                Re: Canon IPF750 hardware error 03130031-2F26

                Originally posted by Roverius
                Hi,

                Question:
                The Carriage relay PCB (
                QM3-4932-000 ), is this the board that looks like a power supply?
                I only see 2 boards, a power supply looking board and a systemboard.

                Also, i hear a high pitched noise at the coverlock. Is this normal.
                Sorry for the questions, but i never had a printer like this before and just got it as a present (well allmost) with the problems included.

                Regards,
                Roverius
                Hi Roverius,

                The board that looks like a power supply at the back of the machine is the power supply (QK1-5056).
                Carriage pcb unit should be (QM3-4569).
                Main controller should be (QM3-5820).

                The carriage pcb unit is a small board that is in the Carriage assy that carries the printhead, it connects the ribbon cable from the carriage pcb to the main controller at the back of the machine.

                Please Note:
                Please double check the part numbers as the numbers i have provided are for the European market and so the voltages on the power supply may vary from region to region.


                good luck,

                cheers....
                SAZ911..........

                Comment

                • Roverius
                  Technician
                  • Aug 2015
                  • 25

                  #9
                  Re: Canon IPF750 hardware error 03130031-2F26

                  Originally posted by SAZ911
                  Hi Roverius,

                  The board that looks like a power supply at the back of the machine is the power supply (QK1-5056).
                  Carriage pcb unit should be (QM3-4569).
                  Main controller should be (QM3-5820).

                  The carriage pcb unit is a small board that is in the Carriage assy that carries the printhead, it connects the ribbon cable from the carriage pcb to the main controller at the back of the machine.

                  Please Note:
                  Please double check the part numbers as the numbers i have provided are for the European market and so the voltages on the power supply may vary from region to region.


                  good luck,

                  cheers....
                  Hi,

                  Thank you for the reply.
                  The machine is european, so 220Volt power input.

                  I have looked for the cariage pcb, but it seems i can not locate where it is placed.
                  I only see 2 boards at the back of the printer w.i. the powerboard and the main pcb board.
                  Can you explain where the cariage pcb is located please.

                  Regards,
                  Roverius

                  Comment

                  • SAZ911
                    Trusted Tech

                    100+ Posts
                    • Mar 2013
                    • 193

                    #10
                    Re: Canon IPF750 hardware error 03130031-2F26

                    Originally posted by Roverius
                    Hi,

                    Thank you for the reply.
                    The machine is european, so 220Volt power input.

                    I have looked for the cariage pcb, but it seems i can not locate where it is placed.
                    I only see 2 boards at the back of the printer w.i. the powerboard and the main pcb board.
                    Can you explain where the cariage pcb is located please.

                    Regards,
                    Roverius
                    Hi

                    The board would be just behind where you put the printhead in the carriage assy.(see pic below) Also might be worth replacing the whole carriage assy(QM3-58244).
                    roverius.JPG































                    * If you haven't replaced this board before it can be quite a challenge so it may be worth getting a canon tech to have a look at it for you.

                    cheers.........
                    SAZ911..........

                    Comment

                    • Roverius
                      Technician
                      • Aug 2015
                      • 25

                      #11
                      Re: Canon IPF750 hardware error 03130031-2F26

                      Thank you SAZ911 for the specifique information.

                      I have already disassembled the carriage unit already to check for problems.
                      With you're information i will check the relay board.

                      Thank you very much for you're support, i really appreciate this.

                      Regards,
                      Roverius

                      Comment

                      • SAZ911
                        Trusted Tech

                        100+ Posts
                        • Mar 2013
                        • 193

                        #12
                        Re: Canon IPF750 hardware error 03130031-2F26

                        Originally posted by Roverius
                        Thank you SAZ911 for the specifique information.

                        I have already disassembled the carriage unit already to check for problems.
                        With you're information i will check the relay board.

                        Thank you very much for you're support, i really appreciate this.

                        Regards,
                        Roverius
                        No Sweat,

                        just let us know how you go....good luck.

                        cheers......
                        SAZ911..........

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16083

                          #13
                          Re: Canon IPF750 hardware error 03130031-2F26

                          Originally posted by Roverius
                          Thank you SAZ911 for the specifique information.

                          I have already disassembled the carriage unit already to check for problems.
                          With you're information i will check the relay board.

                          Thank you very much for you're support, i really appreciate this.

                          Regards,
                          Roverius
                          ================================================== =====


                          FREE ONLINE GOOGLE SEARCH > iPF750 MANUAL

                          CANON imagePROGRAF iPF750 / iPF755 service MANUAL, REV. 0 Canon Inc. This manual has been issued by Canon Inc. For qualified persons to learn technical theory, installation, maintenance, and repair of products. There may be information in this manual that does not apply to your locality.
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • Roverius
                            Technician
                            • Aug 2015
                            • 25

                            #14
                            Re: Canon IPF750 hardware error 03130031-2F26

                            Originally posted by teckat
                            ================================================== =====


                            FREE ONLINE GOOGLE SEARCH > iPF750 MANUAL

                            https://www.scribd.com/doc/77953298/...Service-Manual

                            Thanks for the link.
                            However i have somekind of servicemanual.
                            Is this a different one like the one from scribd?



                            Regards,
                            Roverius

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16083

                              #15
                              Re: Canon IPF750 hardware error 03130031-2F26

                              Originally posted by Roverius
                              Thanks for the link.
                              However i have somekind of servicemanual.
                              Is this a different one like the one from scribd?



                              Regards,
                              Roverius

                              Does your front cover have Service MANUAL listed ?
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                              Comment

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