Canon IPF750 hardware error 03130031-2F26

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  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #31
    Re: Canon IPF750 hardware error 03130031-2F26

    Originally posted by Roverius
    Thanks SAZ911

    It came to my attention that nothing moved at all, even before i have taken out the printhead.
    Even a small movement should be noticable, but in this case it does not.

    Thats why i think there must be something broken and (maybe) could be the cause of the error.

    Is there somewhere a detailed video of such a carriage? (i will search also)

    Anyway, its something to look at.

    Regards,
    Roverius
    ================================================== ==============
    2F26 Error (Carriage Motor Driving Error).pdf (679.5 KB)






    "The phase of the carriage height adjuster is automatically adjusted as the motor turns, requiring no on-site adjustment"
    Attached Files
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • Roverius
      Technician
      • Aug 2015
      • 25

      #32
      Re: Canon IPF750 hardware error 03130031-2F26

      Okay, next:

      Cleaned again the cariage shaft. No lubricants added yet. Checked printhead, checked all connections....

      I managed to start the printer in service mode.
      All looks good, BUT, when i load the paperroll then the error occurs again.

      At least i managed to enter the menu. Somehow, the error comes back the moment i want to feed the paper.

      If i only could try to update the firmware. The version f.t.m. is 1.10

      At least it gives me hope that i have made some progress.

      Comment

      • Roverius
        Technician
        • Aug 2015
        • 25

        #33
        Re: Canon IPF750 hardware error 03130031-2F26

        Updated Firmware to V1.38.

        Comment

        • SAZ911
          Trusted Tech

          100+ Posts
          • Mar 2013
          • 193

          #34
          Re: Canon IPF750 hardware error 03130031-2F26

          Originally posted by Roverius
          Updated Firmware to V1.38.
          Hi Roverius,

          Any change after upgrading the firmware..??
          SAZ911..........

          Comment

          • Roverius
            Technician
            • Aug 2015
            • 25

            #35
            Re: Canon IPF750 hardware error 03130031-2F26

            Originally posted by SAZ911
            Hi Roverius,

            Any change after upgrading the firmware..??

            Hi SAZ911,

            Still no change.
            What has been changed is the fact that i can go into service mode only when there is no paper loaded.
            Before, i had also imediatly the 2F26 error.
            Now, i can browse service mode.

            So in short:

            Normal power on:
            - power on
            - initialize
            - printhead moves little bit above the purge unit.
            - printhead moves to the left and stops halfway --> error occurs.

            Power on in service mode:
            - power on while holding the buttons till S appears
            - printhead moves a little bit above purge unit
            - printhead moves to the left and stops halfway
            - displays shows "load paper"
            - i can browse in service mode
            - the moment i want to load the paper, i hear the fans spin and the error occurs again.

            When i load a A4 paper sheet instead of the roll, the A4 moves 4mm (1/6") and then error occurs.

            In all these steps, the printhead stays abouth in the middle of the printer.

            Regards,
            Roverius.

            Comment

            • SAZ911
              Trusted Tech

              100+ Posts
              • Mar 2013
              • 193

              #36
              Re: Canon IPF750 hardware error 03130031-2F26

              Originally posted by Roverius
              Hi SAZ911,

              Still no change.
              What has been changed is the fact that i can go into service mode only when there is no paper loaded.
              Before, i had also imediatly the 2F26 error.
              Now, i can browse service mode.

              So in short:

              Normal power on:
              - power on
              - initialize
              - printhead moves little bit above the purge unit.
              - printhead moves to the left and stops halfway --> error occurs.

              Power on in service mode:
              - power on while holding the buttons till S appears
              - printhead moves a little bit above purge unit
              - printhead moves to the left and stops halfway
              - displays shows "load paper"
              - i can browse in service mode
              - the moment i want to load the paper, i hear the fans spin and the error occurs again.

              When i load a A4 paper sheet instead of the roll, the A4 moves 4mm (1/6") and then error occurs.

              In all these steps, the printhead stays abouth in the middle of the printer.

              Regards,
              Roverius.
              Hi,

              Hate to say it, but the more you dig in, the more likely its looking to be the main controller, any news from the Canon Tech?

              Like i had said initially, 9 out of ten times its the damn Main Controller, don't know if you have noticed but almost every single error flow chart in the manual ends with "replace main controller"

              Good Luck..
              SAZ911..........

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #37
                Re: Canon IPF750 hardware error 03130031-2F26

                Originally posted by Roverius
                Updated Firmware to V1.38.


                did u follow all the checks & inspections in the 2F26 pdf _??

                if so / what were the findings -

                important information on Purge Unit for your Model Series

                + clearing error codes---Clearing Error Codes (Revised)_All imagePrograf Models.pdf
                Attached Files
                Last edited by teckat; 09-15-2015, 03:47 PM.
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • Roverius
                  Technician
                  • Aug 2015
                  • 25

                  #38
                  Re: Canon IPF750 hardware error 03130031-2F26

                  Originally posted by teckat

                  did u follow all the checks & inspections in the 2F26 pdf _??

                  if so / what were the findings -

                  important information on Purge Unit for your Model Series

                  + clearing error codes---[ATTACH]30619[/ATTACH]
                  I have printed out and followed the chart, no known problems encountered.
                  Except, that i could not find the pin to test the 32V
                  iPF700 series/iPF9000 J3101-1 pin on Main PCB Board 32 V

                  20150913_133524.jpg

                  I must say, you guys are great to keep me posting valuable information for me to check and try out.
                  Thanks a lot for that. Other forums would have given up on me.
                  by the way, still no responce from Canon tech.

                  Regards,
                  Roverius

                  Comment

                  • V-P
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Apr 2011
                    • 679

                    #39
                    Re: Canon IPF750 hardware error 03130031-2F26

                    You should have provided more info:
                    Total printout in m2 for the printer
                    Total printout in m2 for the actual head
                    Total time of the actual head in the printer.

                    In my opinion - most prob. it is the main board. But I don't know all the facts.

                    And most probably it is the head that caused the problem.

                    When your canon tech comes by and puts new main board - please advise him "NOT TO USE THE CURRENT HEAD"

                    Comment

                    • Roverius
                      Technician
                      • Aug 2015
                      • 25

                      #40
                      Re: Canon IPF750 hardware error 03130031-2F26

                      Originally posted by V-P
                      You should have provided more info:
                      Total printout in m2 for the printer
                      Total printout in m2 for the actual head
                      Total time of the actual head in the printer.

                      In my opinion - most prob. it is the main board. But I don't know all the facts.

                      And most probably it is the head that caused the problem.

                      When your canon tech comes by and puts new main board - please advise him "NOT TO USE THE CURRENT HEAD"

                      See post "4
                      I made a video what it does.
                      I will see if i can check printout counts

                      Regards,
                      Roverius

                      Comment

                      • ergenis

                        #41
                        Re: Canon IPF750 hardware error 03130031-2F26

                        Hello
                        I have the same problem in my ipf 750. I contacted with the canon service here in greece and they told me that the flex cable have problem. So i ordered for 100 euros and i replaced the flex cable but the problem is still there.

                        Comment

                        • ergenis

                          #42
                          Re: Canon IPF750 hardware error 03130031-2F26

                          The same problem here. I replaced the flex cable but the problem is still there

                          Comment

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