[Dead] IRadvc5030 - not booting

[MunsterTech]

hi people,

I have a IRadvC5030 which refuses to boot, the display on the control panel will go to about 99 percent then just hang. I re-seated the DIMMS and replaced the HDD and put on the latest firmware, however, with the new HDD the control panel will now only go about half way then freezes, so ruling out the HDD, I am going back tomorrow with a set of DIMMs. If that fails, any other ideas?

tks

[teckat]

Re: IRadvc5030 - not booting

hi people,

I have a IRadvC5030 which refuses to boot, the display on the control panel will go to about 99 percent then just hang. I re-seated the DIMMS and replaced the HDD and put on the latest firmware, however, with the new HDD the control panel will now only go about half way then freezes, so ruling out the HDD, I am going back tomorrow with a set of DIMMs. If that fails, any other ideas?

tks

tip--make sure the cable from the reader controller is connected correctly. (not pitched or angled out)
image below> shows the edge of the connector is parallel with the surface of the metal.



are u able to get into service mode to check for any errors listed-

& try in LEVEL1> COPIER> FUNCTION> SYSTEM> HD-CHECK>0, HD-CLEAR

[MunsterTech]

Re: IRadvc5030 - not booting

tip--make sure the cable from the reader controller is connected correctly. (not pitched or angled out)
image below> shows the edge of the connector is parallel with the surface of the metal.



are u able to get into service mode to check for any errors listed-

& try in LEVEL1> COPIER> FUNCTION> SYSTEM> HD-CHECK>0, HD-CLEAR

hi,

yep checked the cabling and no, i cant get into service mode as its not booting, tried HDD check by holding down the buttons and turning power on and off, new HDD doesnt solve issue either, im hoping the DIMMS will sort it, if not its gonna be one of the boards...but that then is where im stumped...what board to go for first lol...

[teckat]

Re: IRadvc5030 - not booting

hi,

yep checked the cabling and no, i cant get into service mode as its not booting, tried HDD check by holding down the buttons and turning power on and off, new HDD doesnt solve issue either, im hoping the DIMMS will sort it, if not its gonna be one of the boards...but that then is where im stumped...what board to go for first lol...

Main 2, I believe
I used to get in service mode on 3220 quickly on boot issues,
As soon as u see progress bar, try quickly a few times ,, during power off\on

[hidius]

Re: IRadvc5030 - not booting

best way to determine if its a board issue is to do the controller system error diagnosis.

hold down the numbers 2 and 4 on the number pad and turn on the machine. keep holding the keys down until you see BOX checker on the screen

let it do its diagnosis .. at the end you either get a OK or a NG

if its an NG you will get a code .. look up the code and it will point you to which board or part is faulty

[MunsterTech]

Re: IRadvc5030 - not booting

hi,

they mystery continues...i went back first thing and did a diagnostic check and got two errors, SN-19 - PCI bridge?? and SN-9 SDRAM, another tech managed to get the parts out of our office machine and went back to the call, put the Dimms in an still the same, so then installed Main 1 and Main 2 boards and still wont boot. Not sure what happened after that, but will find out tomorrow and keep you all updated...

[zoraldinho]

Re: IRadvc5030 - not booting

It's smels like bad main controller.

[MunsterTech]

Re: IRadvc5030 - not booting

The other tech has replaced both main controllers...will talk to him later and see what the story is.

[_SuabE_]

Re: IRadvc5030 - not booting

The other tech has replaced both main controllers...will talk to him later and see what the story is.

Please try to use a rubber eraser for cleaning on the contact of the PCI Cards and the contact of the RAM.eraser.jpg
It will work

[MunsterTech]

Re: IRadvc5030 - not booting

Hi,

The other tech has replaced both main controllers and dimms and still won't boot.

[zoraldinho]

Re: IRadvc5030 - not booting

You are slowly running out with parts. Still remain power supply.Maybe is second disc also bad?! Do you have fax installed? Try with different firmware.

[teckat]

Re: IRadvc5030 - not booting

Hi,

The other tech has replaced both main controllers and dimms and still won't boot.

---------------------------------------------------------------------







1- do u see the progress bar-
2- if so> how far,
3- or do u have a blank screen
4- did u check--all the keys on the control panel to make sure one was not stuck and all worked normally.
5- Can u boot in download mode
6-Flash PCB (Boot Program) located on Main Controller PCB 1 (FM4-0792-000)
7-Riser PCB (FM4-0795-000) that connects Main Controller PCB's 1 and 2


8- Remove Fax Kit (if applies) and try a power up if success > re-connect the Fax kit & try boot up again.

9- Remove Print Server connections (if applies) > try a boot up __


After Replacing the Main Controller/s PCB's
CANON > it has been reported from the field that if the machine prompted for multiple shut downs (possibly as many as 4 or 5 times).
After rebooting each time the machine prompted to do so, normal operation resumed.

[MunsterTech]

Re: IRadvc5030 - not booting

hi,

well the machine is fixed, the other tech rang me the other day, said it was down to the firmware?? I had it in the call notes that the HDD was new and new firmware was loaded and it still wouldnt boot. He said that he used the orginal HDD and just flashed it and up she came.... Strange but true, however its working..so time to move on...cant work it out myself but .....

[zoraldinho]

Re: IRadvc5030 - not booting

I know it !



happy-dance-smiley-emoticon.gif

[GasMask]

Re: IRadvc5030 - not booting

hi people,

I have a IRadvC5030 which refuses to boot, the display on the control panel will go to about 99 percent then just hang. I re-seated the DIMMS and replaced the HDD and put on the latest firmware, however, with the new HDD the control panel will now only go about half way then freezes, so ruling out the HDD, I am going back tomorrow with a set of DIMMs. If that fails, any other ideas?

tks

Hi
There is a diagnostic i think its 0 4. Power on.

This does a all boards check.
If anything has failed it will tell you.

Cheers