Canon ICD 1120

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  • 1stcavvet
    Trusted Tech

    100+ Posts
    • Apr 2015
    • 231

    #1

    [CQ] Canon ICD 1120

    When using the adf or the glass there is a 2 1/2 in void going from top to bottom, prints are great looking . I'm thinking the CIS (contact image sensor) is bad. tried cleaning it already and checked the connections of the flat cable. there's print about 5in from the left then the void then about an inch of print before the edge of the page.
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Canon ICD 1120

    Originally posted by 1stcavvet
    When using the adf or the glass there is a 2 1/2 in void going from top to bottom, prints are great looking . I'm thinking the CIS (contact image sensor) is bad. tried cleaning it already and checked the connections of the flat cable. there's print about 5in from the left then the void then about an inch of print before the edge of the page.


    Post copy of issue
    =-O
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • 1stcavvet
      Trusted Tech

      100+ Posts
      • Apr 2015
      • 231

      #3
      Re: Canon ICD 1120

      the copy is all there with 2 1/2 void area all the way from top to bottom. as if there was something that wide covering the cis assy. my question is, can part of the cis not see any longer while rest sees great???

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: Canon ICD 1120

        Originally posted by 1stcavvet
        the copy is all there with 2 1/2 void area all the way from top to bottom. as if there was something that wide covering the cis assy. my question is, can part of the cis not see any longer while rest sees great???


        post an image of issue
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • copydocinc
          Trusted Tech

          Site Contributor
          250+ Posts
          • Mar 2015
          • 263

          #5
          Re: Canon ICD 1120

          Are you getting this void while printing also or an internal print without using the scanner?
          If you are, I would look to the toner crtg or the laser unit. Maybe something blocking the laser unit window.

          Comment

          • 1stcavvet
            Trusted Tech

            100+ Posts
            • Apr 2015
            • 231

            #6
            Re: Canon ICD 1120

            print jobs come out great, void only shows up when coping or using the adf

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