Canon IRA C2020

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  • Reed
    Senior Tech

    Site Contributor
    250+ Posts
    • Feb 2011
    • 250
    #1

    Canon IRA C2020

    Went to look at this machine. It has a print or fax job in memory and when it tries to print the page the paper feeds to the registration roller then eventually comes up with an E315-00d code (abnormality of image data) I took out the SDRAM and cleaned it. Any other suggestions? If I need to replace the hard drive do I need to replace the HDD or reload the programming? If so, is it fairly straight forward and can someone help me get it. Thanks in advance.
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    • dan7777
      Senior Tech

      500+ Posts
      • Dec 2012
      • 680
      #2
      Re: Canon IRA C2020

      Originally posted by Reed
      Went to look at this machine. It has a print or fax job in memory and when it tries to print the page the paper feeds to the registration roller then eventually comes up with an E315-00d code (abnormality of image data) I took out the SDRAM and cleaned it. Any other suggestions? If I need to replace the hard drive do I need to replace the HDD or reload the programming? If so, is it fairly straight forward and can someone help me get it. Thanks in advance.
      I did not see a E315-00d in the service manual. It is not straight forward and the usb software files are very large. Service manual says HD, main controller 2 and others. Updating the sofware is the easiest to try. Did not see much on that model and that code E315.

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        • Reed
          Senior Tech

          Site Contributor
          250+ Posts
          • Feb 2011
          • 250
          #3
          Re: Canon IRA C2020

          Originally posted by dan7777
          I did not see a E315-00d in the service manual. It is not straight forward and the usb software files are very large. Service manual says HD, main controller 2 and others. Updating the sofware is the easiest to try. Did not see much on that model and that code E315.
          Technically it is a E000315-00d. I left of the zereos. Seems almost all canon errors start off with zereos

          Sent from my SGH-M919 using Tapatalk

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            • dan7777
              Senior Tech

              500+ Posts
              • Dec 2012
              • 680
              #4
              Re: Canon IRA C2020

              Originally posted by Reed
              Technically it is a E000315-00d. I left of the zereos. Seems almost all canon errors start off with zereos

              Sent from my SGH-M919 using Tapatalk
              You are right. I missed it the first time. I did not know if you had a service manual or not.


              E315 000d 00 Title Image process device errorDescription JBIG decode errorRemedy 1. Delete the current job2. Turn OFF and then ON the main power3. Check connection of Main Controller PCB 24. Replace the DDR-SDRAM, the HDD and Main Controller
              PCB 2 at the same time

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