IRC 4580i Automatically restarting

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  • gorganite
    Technician
    • Apr 2015
    • 14

    #1

    [Dead] IRC 4580i Automatically restarting

    Any idea what could be happened with the machine as it behaving strange, its automatically restarting itself often since last two days.

    regards,
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: IRC 4580i Automatically restarting

    Originally posted by gorganite
    Any idea what could be happened with the machine as it behaving strange, its automatically restarting itself often since last two days.

    regards,


    CHECK --fixing unit & temps

    also check your outlet for proper voltages & proper ground between > GD to NEUTRAL=0v +/- 0.5v max

    does printer just go into warm-up & recycle


    machine would intermittently reboot or cycle off and on through out the day.


    Setting all WSD Print settings to off may resolvethe issue.

    Additional Functions>System Settings>Network Settings>TCP/IP Settings>WSD Print settings>Use WSD to off

    Additional Functions>System Settings>Network Settings>TCP/IP Settings>WSD Print settings>Use WSD Browsing to off

    Additional Functions>System Settings>Network Settings>TCP/IP Settings>WSD Print settings>Use Multi Cast Discovery to off


    could also mean your HDD is crapping out.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • Taggerung08
      Technician

      50+ Posts
      • Sep 2014
      • 60

      #3
      Re: IRC 4580i Automatically restarting

      Originally posted by gorganite
      Any idea what could be happened with the machine as it behaving strange, its automatically restarting itself often since last two days.

      regards,
      I would be suspicious of the power supply to the machine. Check the voltages as Teckat suggested and definitely be more specific about when the machine powers off.
      When it turns on, do you see the warmup screen? Does it boot to the main menu? Do you hear the engine warming up? Is the fuser getting warm at all? Does the screen stay black and just reboot? Does the green power light turn on and off?

      Comment

      • gorganite
        Technician
        • Apr 2015
        • 14

        #4
        Re: IRC 4580i Automatically restarting

        Dear All,

        I Have found that the RAM were faulty due to that it was continuously rebooting again and again, engine starts well and when screen show canon logo with "wait" below the logo, machine restarts itself.

        any how as per your suggestions i have replaced the complete power supply, all the communication card from the mother board but its only work with RAM replacement.

        Thanks for the help.

        regards,

        Comment

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