Hi All,
Customer has black spots on printouts in feed direction, every x Inches. Did Fuser-, Drum-, and Transferroller cleaning from menu. No improvement.
Visual inspection of Drum and Fuser where ok.
But when i looked at the roller below the drum (not visable if you don't remove the drum first) i saw spots on the roller, corresponding with the spots on the printout. I'm not familiar with this model, what roller is it ? It has yellow rings/bushings on each side. I assume it's the pri.transferroller ?
Can someone help me with the partno for it, and possible, the procedure to replace it ?
I need to remove wastetonerbottle and drum to see it, but after that ?
It's the cusomers only printer, prints look bad, so a quick resopnse is greatly appricated
Customer has black spots on printouts in feed direction, every x Inches. Did Fuser-, Drum-, and Transferroller cleaning from menu. No improvement.
Visual inspection of Drum and Fuser where ok.
But when i looked at the roller below the drum (not visable if you don't remove the drum first) i saw spots on the roller, corresponding with the spots on the printout. I'm not familiar with this model, what roller is it ? It has yellow rings/bushings on each side. I assume it's the pri.transferroller ?
Can someone help me with the partno for it, and possible, the procedure to replace it ?
I need to remove wastetonerbottle and drum to see it, but after that ?
It's the cusomers only printer, prints look bad, so a quick resopnse is greatly appricated
Correct
o
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