ir 3570 paperjam ps17

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  • 786mastanaiah
    Technician
    • Oct 2014
    • 19

    #1

    ir 3570 paperjam ps17

    sir ir3570 duplex paper jam every copy jam indicater was sensor no ps17 jamtype delay already sensor changed and right door changed but not solve this problem give me any hints
  • lionex3d
    Technician
    • Jun 2013
    • 41

    #2
    Re: ir 3570 paperjam ps17

    on this duplex unit, there is a lot of sponge that can get sticky and cause delay jams.
    try removing this sponges and see if it will improve

    Comment

    • 786mastanaiah
      Technician
      • Oct 2014
      • 19

      #3
      Re: ir 3570 paperjam ps17

      Originally posted by lionex3d
      on this duplex unit, there is a lot of sponge that can get sticky and cause delay jams.
      try removing this sponges and see if it will improve

      all sponges are removed sir another duplex unit replaced and duplex motor replaced and duplex rubbur are replaced but not solve this problem

      Comment

      • lionex3d
        Technician
        • Jun 2013
        • 41

        #4
        Re: ir 3570 paperjam ps17

        are you using new/fresh paper? or recycled?
        have you tried printing using A4R
        paper curl can also cause jam when printing double-sided.

        if you are certain that the duplex unit that you exchanged is a good one,
        then it might be the DC con.

        Comment

        • mollywhitee7

          #5
          Re: ir 3570 paperjam ps17

          You can for the HP Printer,Specially if you dont want to face paper jam problem.

          Comment

          • 786mastanaiah
            Technician
            • Oct 2014
            • 19

            #6
            Re: ir 3570 paperjam ps17

            Originally posted by lionex3d
            are you using new/fresh paper? or recycled?
            have you tried printing using A4R
            paper curl can also cause jam when printing double-sided.

            if you are certain that the duplex unit that you exchanged is a good one,
            then it might be the DC con.
            yes paper fresh, A4 two sided jam was duplex rubber upper ,and A4R was duplex rubber lower jamed ,i tried all ram clear but not solve this problem

            Comment

            • 786mastanaiah
              Technician
              • Oct 2014
              • 19

              #7
              Re: ir 3570 paperjam ps17

              Originally posted by 786mastanaiah
              yes paper fresh, A4 two sided jam was duplex rubber upper ,and A4R was duplex rubber lower jamed ,i tried all ram clear but not solve this problem

              jam code a4 paper jam position a4r jam poosition jam sensor code
              20160620_205154.jpg20160620_205406.jpg20160620_205946.jpg20160620_210107.jpg

              Comment

              • dan7777
                Senior Tech

                500+ Posts
                • Dec 2012
                • 680

                #8
                Re: ir 3570 paperjam ps17

                Originally posted by 786mastanaiah
                jam code a4 paper jam position a4r jam poosition jam sensor code
                [ATTACH=CONFIG]33302[/ATTACH][ATTACH=CONFIG]33303[/ATTACH][ATTACH=CONFIG]33304[/ATTACH][ATTACH=CONFIG]33305[/ATTACH]
                I posted about that code and no one knew. The only way I can resolve it is to turn the paper so short edge goes first. LetterR here. I don't know what the A4 paper change would be. There is a bracket FL2-1202-000 that gets bent I feel can cause this. Also the solenoid for the gate can be weak or the gate broken. On the right door there is a guide that has the damper pads that get sticky, (actually two guides). The second delivery unit you have to take out to get to that bracket and has a sensor on top that the flag can get out of place. The tech pub is older and the foam strip is not available any more and they have a modified door. Never have been able to solve that yet as I changed the paper direction and customer has not called back (almost a year now). I'll post a tech pub with the bracket and one with the new style door that replaced the foam strip. Both are for other jamming issues but that whole series most of my calls were for jams. You are trying to troubleshoot 010D jams I think.
                TP06 118[1].pdfTP07_198c[1].pdf

                Comment

                • 786mastanaiah
                  Technician
                  • Oct 2014
                  • 19

                  #9
                  Re: ir 3570 paperjam ps17

                  Originally posted by dan7777
                  I posted about that code and no one knew. The only way I can resolve it is to turn the paper so short edge goes first. LetterR here. I don't know what the A4 paper change would be. There is a bracket FL2-1202-000 that gets bent I feel can cause this. Also the solenoid for the gate can be weak or the gate broken. On the right door there is a guide that has the damper pads that get sticky, (actually two guides). The second delivery unit you have to take out to get to that bracket and has a sensor on top that the flag can get out of place. The tech pub is older and the foam strip is not available any more and they have a modified door. Never have been able to solve that yet as I changed the paper direction and customer has not called back (almost a year now). I'll post a tech pub with the bracket and one with the new style door that replaced the foam strip. Both are for other jamming issues but that whole series most of my calls were for jams. You are trying to troubleshoot 010D jams I think.
                  [ATTACH]33311[/ATTACH][ATTACH]33312[/ATTACH]

                  thank u for u r sugestion i wil try it

                  Comment

                  • 786mastanaiah
                    Technician
                    • Oct 2014
                    • 19

                    #10
                    Re: ir 3570 paperjam ps17

                    Originally posted by 786mastanaiah
                    thank u for u r sugestion i wil try it

                    sir i told paper jam in right door in duplex sea the paper jam images not right lower door 20160620_205406.jpg20160620_205946.jpg

                    Comment

                    • techandtrader
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Jun 2016
                      • 318

                      #11
                      Re: ir 3570 paperjam ps17

                      I see alot of toner. You could try taking apart the Transfer roller section. Take the left or top side off and there is a sensor in between there that can get dirty. Other than that, if the machine has a three way unit. Those can really malf bad to the point that its best to replace the whole three way unit to stop the jams. They can be hard to stop jamming even with alot of time and parts.
                      I have used Canon Imagerunner parts for sale. Most are floor model Color and / Advances Imagerunner with some 3025 3235 parts. Several intact machines being parted.

                      Comment

                      • charm5496
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Apr 2008
                        • 2387

                        #12
                        Re: ir 3570 paperjam ps17

                        there is a one way on the A1 unit up top. It gets dirty and will start slipping. I am sure with a machine of this age and the dirt that is in the pics it needs some attention.

                        Have you checked PI 17 in service mode to see if it is changing states? This needs cleaning as well and will cause all kinds of false jams.
                        Accidents don't just happen. They must be carelessly planned.

                        Comment

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