control panel

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  • roho
    Senior Tech

    500+ Posts
    • Mar 2009
    • 844
    #1

    control panel

    Having issues with a control panel touch screen, adv 5200 series. Is there a bulletin for the c/panel controller, as opposed to replacing the entire panel? I thought for sure there was, but wasn't able to find it. Seemed to me it involved replacing the controller and a firmware upgrade.
    Thanks!
    Tags: None
    • dan7777
      Senior Tech

      500+ Posts
      • Dec 2012
      • 680
      #2
      Re: control panel

      Originally posted by roho
      Having issues with a control panel touch screen, adv 5200 series. Is there a bulletin for the c/panel controller, as opposed to replacing the entire panel? I thought for sure there was, but wasn't able to find it. Seemed to me it involved replacing the controller and a firmware upgrade.
      Thanks!
      There is a board on the back side of the control panel called CPU board. This board affects all the advance series for lock ups and touch screen problems. We used to replace touch screens but I replace the CPU now. It is easier to put in. I had a 2230 touch go bad and ordered new control panel. 6 months later same issue and found the CPU was not the updated one and replaced it and so far it has been over 6 months.

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        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 8104
          #3
          Re: control panel

          Here ya go


          Measure against malfunction of touch panel in control panel_en_3.00.pdf
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk
          ​

            Comment

            • Canuck
              Tech Specialist

              1,000+ Posts
              • Nov 2007
              • 1713
              #4
              Re: control panel

              This is common on all Advance machines. I have seen on 2225,5200,4000 and 400/500 series. New boards now. The 5200 series is CPU PCB ASSEMBLY....FM1-R833. This is the improved board(old part number is FM4-9880). Be sure to install newest firmware also

                Comment

                • roho
                  Senior Tech

                  500+ Posts
                  • Mar 2009
                  • 844
                  #5
                  Re: control panel

                  Originally posted by Canuck
                  This is common on all Advance machines. I have seen on 2225,5200,4000 and 400/500 series. New boards now. The 5200 series is CPU PCB ASSEMBLY....FM1-R833. This is the improved board(old part number is FM4-9880). Be sure to install newest firmware also

                  Thanks, I know these touch screens are flaky, replaced many of them, I couldn't find the bulletin regarding the controller for the life of me. I replaced the panel with a used one for now, as the customer needed it to be fully running asap, but I'll be ordering that pcb for the old panel.

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