Canon imageRUNNER ADVANCE C2220L: Can not see the network

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  • Ozon
    Junior Member
    • Jul 2016
    • 6

    #1

    Canon imageRUNNER ADVANCE C2220L: Can not see the network

    Hello Help me please.
    Failure to update the firmware.
    Printer firmware downloaded from the network. After restarting the network disappeared.
    SST (there v4.52Ec) can not see the printer.
    I try a USB flash. Service Mode> Copy> Options> System> Download
    End I get Reboot:
    "Failed update partition Standard"
    it came to the e-mail:
    Distribution confirmed information of firmware has been sent to the following device.
    Device Serial Number: (Serial Number)
    Firmware Group Name: iAC2230_JP_US
    Firmware Group Version: 20131109.0370101
    Firmware Information: iAC2230
    Firmware Label: iAC2230v370101USJP
    Distribution Method: Batch Distribution
    Timing to Apply: Manual
    Additional Languages: iAC2230_Russian
    Distribution Date & Time: Immediate
    Application Date & Time: Application Date & Time Settings Function Not Supported
    * Please do not reply to this e-mail.
    firmware to USB.jpg
    Last edited by Ozon; 08-03-2016, 12:28 PM.
  • Herrmann
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2006
    • 792

    #2
    Re: Canon imageRUNNER ADVANCE C2220L: Can not see the network

    Ok, looks, like you managed to make a USB Stick with the aid of the Service Tool, so far, so good. Now try the following: Shut the Maschine down, insert the USB Stick into a free Slot (right side of the Keyboard, if I remember correctly), power the machine up while holding "2 and 8" simultaniously. This should bring you up into save mode and the Led on the USB Stick should begin to flicker, showing you, that the Controller is verifying the Firmware on the Stick. Then a multiple choice Menue should appear. I would suggest first format HDD, then upgrade(auto) because of former mishappend update. Adress Book Data will be lost, but I think, this will be the minor Problem.
    Good Luck
    If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: Canon imageRUNNER ADVANCE C2220L: Can not see the network

      If u can't flash with USB, May be a Main Pcb 1 issue.

      sorry, wrong firmware was listed it was for C2225/C2230

      USB Flash Drive:
      Flashing the System Software by use of a USB Flash Drive is supported.
      SERVICE MODE > COPIER > FUNCTION > SYSTEM > DOWN LOAD
      Last edited by teckat; 08-05-2016, 04:27 PM.
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • Ozon
        Junior Member
        • Jul 2016
        • 6

        #4
        Re: Canon imageRUNNER ADVANCE C2220L: Can not see the network

        But there is not installed HDD.
        Last edited by Ozon; 08-05-2016, 12:52 PM.

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: Canon imageRUNNER ADVANCE C2220L: Can not see the network

          Originally posted by Herrmann
          Ok, looks, like you managed to make a USB Stick with the aid of the Service Tool, so far, so good. Now try the following: Shut the Maschine down, insert the USB Stick into a free Slot (right side of the Keyboard, if I remember correctly), power the machine up while holding "2 and 8" simultaniously. This should bring you up into save mode and the Led on the USB Stick should begin to flicker, showing you, that the Controller is verifying the Firmware on the Stick. Then a multiple choice Menue should appear. I would suggest first format HDD, then upgrade(auto) because of former mishappend update. Adress Book Data will be lost, but I think, this will be the minor Problem.
          Good Luck
          ==============================================

          : imageRUNNER ADVANCE C2200 series
          Hard Disk Drive Standard 160 GB Hard Disk Drive (usable space 80 GB)(iR-ADV C2220i/2225i/2230i only)

          C2220L No HDD = Flash Model-----------------The 4GB flash memory is used. All the data of the system/image/other data is stored in theflash memory.
          The iR-ADV C2200 series has the flash memory model and the HDD model respectively.
          To upgrade a flash memory model to a HDD model, the license registration is required in
          addition to physical installation. (not available in Europe)
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: Canon imageRUNNER ADVANCE C2220L: Can not see the network

            Originally posted by Ozon
            But there is not installed HDD.
            ================================================== ===
            CAUTION:
            This machine does not communicate with SST once it recognizes a USB memory
            storage device. Therefore, SST and a USB memory device cannot be used at the same

            time.

            Procedure
            1) Remove the network cable if any network cable is connected to this machine.
            2) Turn ON the power of the machine and enter download mode from the service mode.
            Select the following in service mode: COPIER > FUNCTION > SYSTEM > DOWNLOAD; and
            click [OK].

            CAUTION:
            Depending on the manufacturer or the model, this machine may fail to recognize the
            USB memory storage device.

            This machine retries recognition of a USB memory storage device for up to 60 seconds
            after power-ON. The above menu is not displayed if the machine fails to recognize a
            USB memory storage device within the time period.
            In such a case, use another USB memory storage device.

            Downloading System Software
            [1]: Select Version
            To select system software (to be downloaded after the selection)
            [4]: Clear/Format
            To delete or format all the data in the FLASH PCB/HDD
            [5]: Backup/Restore
            To backup or restore the data in SRAM
            [Reset]: Shutdown
            To execute shutdown sequence
            Press the key on the control panel to select or execute the functions.



            Memory Stick can only have ONE VERSION of C2220L on it

            FLASH with USB.jpg
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • Ozon
              Junior Member
              • Jul 2016
              • 6

              #7
              Re: Canon imageRUNNER ADVANCE C2220L: Can not see the network

              My firmware (iAC2230) is not what you need.
              Need firmware for imageRUNNER ADVANCE C2220L.
              ozonus(at)gmail.com

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 8174

                #8
                Re: Canon imageRUNNER ADVANCE C2220L: Can not see the network

                All the IRAC22xx firmware is the same including your L version.

                You know that you can update your firmware via service mode automatically (assuming your irac2220l is set up correctly on a network)

                Simply enter service mode & from the first screen choose update then follow the instructions.
                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                ​

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Re: Canon imageRUNNER ADVANCE C2220L: Can not see the network

                  Content Delivery System: (CDS)
                  CDS is a service infrastructure where the system software is pushed to the imageRUNNER
                  ADVANCE C2230/ C2225 by ways of the internet.
                  SERVICE MODE > UPDATER > UPDATE FIRMWARE > CONFIRM APPLICABLE FIRMWARE

                  Service Support Tool: (Start Assist Mode)

                  USB Flash Drive:

                  Flashing the System Software by use of a USB Flash Drive is supported.
                  SERVICE MODE > COPIER > FUNCTION > SYSTEM > DOWNLOAD


                  Due to a New Type Main Controller PCB 1, it is not recommended to downgrade the System Software to
                  v37.01.01 or earlier. Doing so will hinder network capabilities. Please read how to distinguish between
                  the New & Old Type Main Controller PCB 1 under the category.


                  [Limitation for combinations of new type Main Controller PCB assembly (1) with
                  MN-CONT version]
                  Network related parts used in the Main Controller PCB assembly (1) have been changed due to parts supply reasons.
                  A label [with a part number: FM0-xxxx (001) (refer to 2) described below)] has been attached to the new type Main Controller PCB assembly (1). Be sure to use system
                  firmware MN-CONT Ver.40.01 and later for a machine with which the PCB is equipped.
                  If an old version of system software MN-CONT Ver.37.01 or earlier is installed in a machine in which a new type Main Controller PCB assembly (1) is installed,
                  the network functions are unavailable.
                  The current Main Controller PCB assembly (1) (FMx-xxxx) will continue to be supplied as a service part. [* Refer to 1]
                  [*1]
                  FM0-2661-000 iR-ADV C2230 Series
                  FM0-2662-000 iR-ADV C2220 Series
                  FM0-2663-000 iR-ADV C2225 Series
                  *The new type Main Controller PCB assembly (1) is not set as a service part.

                  [How to distinguish between the old and new Main Controller PCB assembly (1)]
                  The old and new Main Controller PCB assembly (1) can be distinguished as follows:
                  1. Press the Counter Check Key on the LUI to check the Main Board Version on the
                  Check Device Configuration Screen.

                  For new type: "9 and later"

                  2. Check the part number label attached to the Main Controller PCB assembly (1).
                  For new type: FM0-0311 (001) is printed.
                  For new type: FM0-xxxx (001) is printed.
                  Example: FM0-0311(001)
                  (001) is printed on the new type, whereas (001) is not printed on the current type.
                  In addition, printing of the part number varies depending on the type (model) of the board.
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • Ozon
                    Junior Member
                    • Jul 2016
                    • 6

                    #10
                    Re: Canon imageRUNNER ADVANCE C2220L: Can not see the network

                    How can I fix this?
                    He took off as a bug.



                    S1360003.jpg
                    Last edited by Ozon; 08-16-2016, 02:08 PM.

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #11
                      Re: Canon imageRUNNER ADVANCE C2220L: Can not see the network

                      Originally posted by Ozon
                      How can I fix this?
                      He took off as a bug.



                      [ATTACH=CONFIG]33861[/ATTACH]


                      fix what ???
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • Ozon
                        Junior Member
                        • Jul 2016
                        • 6

                        #12
                        Re: Canon imageRUNNER ADVANCE C2220L: Can not see the network

                        Standart partition update error.

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16083

                          #13
                          Re: Canon imageRUNNER ADVANCE C2220L: Can not see the network

                          Originally posted by Ozon
                          Standart partition update error.

                          [Limitation for combinations of new type Main Controller PCB assembly (1) withMN-CONT version]

                          Network related parts used in the Main Controller PCB assembly (1) have beenchanged due to parts supply reasons.
                          A label [with a part number: FM0-xxxx (001) (refer to 2) described below)] has beenattached to the new type Main Controller PCB assembly (1).

                          Be sure to use systemfirmware MN-CONT Ver.40.01 and later for a machine with which the PCB isequipped.
                          If an old version of system software MN-CONT Ver.37.01 or earlier is installed in amachine in which a new type Main Controller PCB assembly (1) is installed,the network functions are unavailable.

                          The current Main Controller PCB assembly (1) (FMx-xxxx) will continue to besupplied as a service part. [* Refer to 1]
                          [*1]
                          FM0-2661-000 iR-ADV C2230 Series
                          FM0-2662-000 iR-ADV C2220 Series
                          FM0-2663-000 iR-ADV C2225 Series
                          *The new type Main Controller PCB assembly (1) is not set as a service part.

                          [How to distinguish between the old and new Main Controller PCB assembly (1)]
                          The old and new Main Controller PCB assembly (1) can be distinguished as follows:
                          1. Press the Counter Check Key on the LUI to check the Main Board Version on theCheck Device Configuration Screen.
                          For new type: "9 and later"
                          2. Check the part number label attached to the Main Controller PCB assembly (1).
                          For new type: FM0-0311 (001) is printed.
                          For new type: FM0-xxxx (001) is printed.
                          Example: FM0-0311(001)(001) is printed on the new type, whereas (001) is not printed on the current type.
                          In addition, printing of the part number varies depending on the type (model) ofthe board.
                          ================================================== ====================

                          if using SST to update and not a USB---
                          1. The version Service Support Tool that is recommended for upgrading is v4.74Em orhigher.
                          2. From this version of firmware, all files (basic set, additional set) are included in thebasic set.
                          Therefore, when registering firmware files to the SST, only the following basic set isdisplayed during download.
                          After downloading it, be sure to register all thedecompressed files to SST."iAC2230vXXXXXXJP_US

                          ================================================== =================
                          or using a USB

                          Procedure to Setup the USB Flash Drive for theimageRUNNER ADVANCE C2225/C2230 Series
                          (Note: This USB procedure differs from other imageRUNNER models)
                          Example:
                          1. After the USB_iAC2230_v35.06.01.zip has been extracted, open the USB_iAC2230_v35.06.01 folderand then “Copy& Paste” the folder “iAC2230” to your USB Flash Drive.

                          USB FOLDER.jpg
                          Note:If the message below is displayed, it means that the iAC2230 folder already exists on the USB Flash Drive.
                          Ifyou select “Yes to All”, it will replace the folder but not lose any contents inside of it such as a previousfirmware version.
                          This machine allows the option of choosing which version to install.

                          USB FOLDER.jpg
                          Flashing the imageRUNNER ADVANCE C2225/C2230

                          1. Place the USB Flash Drive into the USB port on the side of the control panel and turn the machine onholding 2 & 8 to place into Download Mode.

                          2. Select the version to download:
                          Example: 1. SYSTEM_2301-JEGSFI-DCON_2004-FIN_CON_0204-TSP_0142-FIN_C2. SYSTEM_3506-JEGSFI-DCON_2505-FIN_CON_0401-TSP_0142-FIN_C

                          3. Select 1: Upgrade

                          4. Select 0: OK
                          Last edited by teckat; 08-16-2016, 06:37 PM.
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • Benjamin98
                            Technician

                            50+ Posts
                            • Mar 2015
                            • 89

                            #14
                            Re: Canon imageRUNNER ADVANCE C2220L: Can not see the network

                            Hi guys,

                            I have the below error on an IR C2220i that was updated with the wrong firmware (IRAC2030) and now it's saying this when I try to enter the download mode:

                            WhatsApp Image 2018-01-19 at 13.34.57.jpg

                            Have tried changing the Main controller with a working machine but no luck, also changing HDD doesn't make a difference

                            Any help would be appreciated!

                            Ben

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16083

                              #15
                              Re: Canon imageRUNNER ADVANCE C2220L: Can not see the network

                              Originally posted by Benjamin98
                              Hi guys,

                              I have the below error on an IR C2220i that was updated with the wrong firmware (IRAC2030) and now it's saying this when I try to enter the download mode:

                              [ATTACH=CONFIG]38682[/ATTACH]

                              Have tried changing the Main controller with a working machine but no luck, also changing HDD doesn't make a difference

                              Any help would be appreciated!

                              Ben


                              believe u can not swap a Main Controller 1------

                              Check and try Re seating connector J4 on Main Pcb





                              try Replacing the SATA Flash PCB

                              what method were u using to update Firmware that allowed u to use wrong Firmware -------CDC--USB--SST

                              -------------------------------------------------------------------------------------------------------------------------
                              Reminder-----------------

                              While using the CDS to receive content, the wrong version or application information is being delivered and is not what is expected for the model device being used.



                              It will be necessary to ensure that the correct Country / Area selection in service mode is correct for the location in which the CDS is being used.
                              The image below shows how the setting is for Japan. To select another region use the +/- key as outlined. We can then select another Country / Area for example US as shown in the second image. After making this setting, please reboot the device.

                              To access the area of concern in Service Mode level 1, execute the following. Copier > Option > FNC-SW > Config






                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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