[CQ] ir2200

[akm]

Dear/CopyTechNet Team,

I need your help to solve the problem with canon machine ir2200 that the message ' printer processing ' appears on the screen when i make print order from the computer but no thing prints i use the pcl driver but when i ping on it replies ok




thanks

akm

[teckat]

Re: ir2200

Dear/CopyTechNet Team,

I need your help to solve the problem with canon machine ir2200 that the message ' printer processing ' appears on the screen when i make print order from the computer but no thing prints i use the pcl driver but when i ping on it replies ok




thanks

akm

==============================================

disconnect iR2200 Fax if one is installed---then test


what happens if u print from a laptop connected ????

Connect the IR to a laptop and attempt to send print jobs to the IR.
This will help rule out a customer's network as the source of the problem.

before a R_CON clear print out a P PRINT to re-input settings---------------------------------
If the issue still persists clear the R-CON in service mode; Copier>Function>Clear>R-CON. *REBOOT* the unit and then test to see if print functions return.


There is a setting in service mode found in COPIER>OPTION>BODY> SENS-CNF which needs to be set to1 for inch configuration. When performing an RCON clear, the setting changes to 0. This sets the machine back to AB-configuration which is a factory default setting. The steps to change this setting are located below.
1. Enter service mode by pressing the additonal functions key, 2 and 8 simultaneously, and then additional funtions key again.
2. Select Copier.
3. Select Option.
4.Select Body.
5. Select SENS-CNF and set it to 1 for Inch-configuration.




Clear the # Four Partition on the Hard drive in Service Mode (Copier>Function>System>CHK-TYPE>HD-CLEAR).

[akm]

Re: ir2200

==============================================

disconnect iR2200 Fax if one is installed---then test


what happens if u print from a laptop connected ????

Connect the IR to a laptop and attempt to send print jobs to the IR.
This will help rule out a customer's network as the source of the problem.

before a R_CON clear print out a P PRINT to re-input settings---------------------------------
If the issue still persists clear the R-CON in service mode; Copier>Function>Clear>R-CON. *REBOOT* the unit and then test to see if print functions return.


There is a setting in service mode found in COPIER>OPTION>BODY> SENS-CNF which needs to be set to1 for inch configuration. When performing an RCON clear, the setting changes to 0. This sets the machine back to AB-configuration which is a factory default setting. The steps to change this setting are located below.
1. Enter service mode by pressing the additonal functions key, 2 and 8 simultaneously, and then additional funtions key again.
2. Select Copier.
3. Select Option.
4.Select Body.
5. Select SENS-CNF and set it to 1 for Inch-configuration.




Clear the # Four Partition on the Hard drive in Service Mode (Copier>Function>System>CHK-TYPE>HD-CLEAR).

thanks Eng.Teckat

The m/c ir2200 fax disconnected and the same problem occurs with the laptop i will perform the steps and feed back the result



thanks
akm

[akm]

Re: ir2200

thanks Eng.Teckat

The m/c ir2200 fax disconnected and the same problem occurs with the laptop i will perform the steps and feed back the result



thanks
akm

Many thanks for your help the m/c prints now after i perform the steps that you mentioned.



thanks
akm

[teckat]

Re: ir2200

Many thanks for your help the m/c prints now after i perform the steps that you mentioned.



thanks
akm

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