So, this machine has torn apart 2 web rollers in less than 2 months, the first one i replaced was like 2 meters deep between the heat and pressure rollers completely torn apart, i replaced it anc cleaned all the mess and it worked just fine for 7 weeks.
Last saturday client reported it was jamming a lot until it eventually stopped printing, oone of my collegues went to service it and the web roller is in 2 pieces again (attached picture), this isnt normal obviously, do you guys have any idea on what should i check for damage or normal wear?
From what i remember, the pressure and heat rollers were all oily, like a LOT but i didnt clean it since i thought this was just normal, my guess is the heat roller needs replacement because i remember it having a toner "stain" i could not remove the first time i serviced this machine and i thought the web roller will take care of it, now im not sure about what should i check first.
Any hint appreciated.
Last saturday client reported it was jamming a lot until it eventually stopped printing, oone of my collegues went to service it and the web roller is in 2 pieces again (attached picture), this isnt normal obviously, do you guys have any idea on what should i check for damage or normal wear?
From what i remember, the pressure and heat rollers were all oily, like a LOT but i didnt clean it since i thought this was just normal, my guess is the heat roller needs replacement because i remember it having a toner "stain" i could not remove the first time i serviced this machine and i thought the web roller will take care of it, now im not sure about what should i check first.
Any hint appreciated.
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