Canon IR 1018 problem (downlod conected)???

[Iascopi]

Hi you all !
Ihave a broblem with ir 1018:
in the display have a massege "Download conected" and there is no anything which work in a control panel??? when turn off end on, then again the same!?

What can I do ... to resolve that??? somebody help....???
some time in the display have end 7701 ...???

[Oze]

SERVICE MODE.....CLEAR......ALL.
Turn machine off then back on...should be fine.

[Iascopi]

thank you, thank you, thank you!!!
But I don`t have service manual for it... and i don`t know how to get in service mode!!!
The butons on control panel don`t work any af them!!!

[Oze]

ADDITIONAL FUNCTIONS>2 and 8>ADDITIONAL FUNCTIONS
Scroll through to CLEAR...select ALL.

[Iascopi]

thanks again and again...............

thanks again and again ......
I think you are right and this is the way how to clear that, but the buton for additional menu don`t reacting at all. All butons are not responding.
I had tryed to push the additional functions then 2 and 8 then aditional functions and nothing and still have on a display massege "download conected" if the USB cable is conected to the copier and "download standby" when the USB cable is disconected from the copier!
THANK YOU again for the help> just you have any idea for that thank you!!!



P.S. (The copier is almost new )

[Oze]

Download Standby Message : iR1022 Series

Approved

Symptom
The iR displays 'Download / Standby' Mode at Power On. The iR functions cannot be accessed through the Control Panel.

Cause

1. Corrupt System Software
2. Defective DDR Module

Action

1. In one case, flashing the iR to the most current system software, resolved the issue.
2. In another instance, replacement of the DDR module solved the Download Standby Message. The part number for the DDR Module PCB Assembly is as follows:
   • iR1018 / iR1022 : FM2-4897-000
   • iR1022iF : FM2-4898-000
   
   

..

[Oze]

The Machine Boots into Download Mode: iR2020 Series

Approved

Symptom
When the machine first boots up, it goes directly into Download Mode.

Cause
This will happen when the machine does not read the BootROM properly, or the BootROM is blank.

Action
If this should happen while you boot the machine, connect your laptop and use Service Support Tool Version 3.22e or later to flash the BootROM of this device with at least version 60.02. Once this is done, the machine will completely boot. ..

[smiley]

hi oze why we need sst ver.3.22? if ver.3.11 will do.

[Oze]

Just an update to this fault:
I had to run up 7 of these iR1022if for the one customer this week.
Out of the 7 the very last machine,at power on,displayed the "DOWNLOAD STANDBY" message on the screen and you could not clear it...effectively the machine was waiting for a software upgrade.
I connected the machine to the tech pc in the workshop and flashed the software using the BATCH ALL 32MB batchfile in SST.
No good
Then I realized that this error only occured AFTER I fitted the 32mb print rom to the machine.
I retraced my steps and lo-and behold found a cable unplugged on the fax board...plugged it in and all was working fine.
Canon's fix was to update the software OR replace the printer rom

[Iascopi]

Hi

HI OZE,
I cant tell you how much obliget to you am I!!!
Thank`s for your attention on myself!
Ir 1018 was with warranty on onother company union and I was forced to take her back.I miss to resolve the problem but it`s past naw!!!
It`s interesting on me what kinde of softwear is this and how can I get that!!!For fleshing on the rom I meen, how that work and how i have to install on my PC! In case like this!

Thank you again and hope to write with you soon!!!

[Oze]

Canon's Service Support Tool is what we use to update system software on Canon copiers,scanners,faxes etc.
To the best of my knowledge the SST is only available to Canon.inc techs and Canon Dealer techs....however..I know that people who have requested the software here have been pointed in the right direction.
With the ir1022 series it's an easy process as the machine connects via the typical USB printer cable and the software consists of BOOT,SYSTEM and PCL.
If it has a print rom installed then you use the 32mb batch file and for no print kit you use the 16mb batch file.

[ncbabak]

Service Support Tool Version 3.22e

I need Service Support Tool Version 3.22e for canon iR2020 please help me my address : ncbabak@yahoo.com

[edgarys]

Service support tool 3.22e

Hi,
can you help, I very need that Service support tool 3.22e, can you send me
edgarys@gmail.com , thnks

[pengtut]

'Download standby and connected problem also affected me'

Hi Oze,

I've been busy and head ache for my copier, IR 1022 for 'download standby and connected' problems . As I lived in Burma (Myanmar) it is very hard to get any upgrading tool to solve this problem . After reading your post, I know that my copier problem but I didn't even have SST that you mentioned. I am very glad to read your post. And then I will very happy if you send latest SST software for IR 1022 to my mail pengtut@gmail.com. I'm waiting for your helps. Thank for your support.

Thanks,
pengtut

[uBoTo]

Hi! Could somebody send me the Firmware for Canon iR1018/1020/2020? And if is not problem some of the latest version of SST, because I have only 3.11 and 1.32. Thanks! My e-mail is: ivo@raikov.net