help with canon ir adv c5035

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  • eng_usama
    Trusted Tech

    100+ Posts
    • Jan 2009
    • 115

    #1

    help with canon ir adv c5035

    Hello guys first the machine give me error code e20-491
    I change the developing assembly for bk then after this give me e20-291 I change developing assembly for m
    Then it give me e20-391 sure it's not about developing assembly it's another issue hope you can help me
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5006

    #2
    Re: help with canon ir adv c5035

    Hi!

    Inspect patch sensor shutter!!
    Update firmware.

    Did you perform Install>iniset?
    Last edited by zoraldinho; 04-25-2017, 02:33 PM.
    If it ain't broke, don't fix it
    A picture is worth a thousand words

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    • eng_usama
      Trusted Tech

      100+ Posts
      • Jan 2009
      • 115

      #3
      Re: help with canon ir adv c5035

      Patch sensor shutter is okay (atr)
      I didn't update firmware
      What is install/ inisit

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      • IndoCE
        Technician
        • Nov 2014
        • 14

        #4
        Re: help with canon ir adv c5035

        In my case , customer used after market toner .... when i replace with genuine toner , problem gone

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        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 8132

          #5
          Re: help with canon ir adv c5035

          Originally posted by IndoCE
          In my case , customer used after market toner .... when i replace with genuine toner , problem gone
          This is a lesson for all !
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

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          • Cipher
            It's not easy being green

            1,000+ Posts
            • May 2006
            • 1309

            #6
            Re: help with canon ir adv c5035

            Originally posted by eng_usama
            What is install/ inisit
            LOL I think that is a no.

            You need to initialize a new dev unit and do a auto grad.

            RTFSM...


            Anyone wish to hazard a guess at the meaning?
            • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

            Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

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