RSOK service login

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  • Copierdocisleofman
    Senior Technician

    50+ Posts
    • Aug 2009
    • 86

    #1

    RSOK service login

    Hi, I am trying to access the service mode on a Canon device through the RSOK. I have tried pressing "u" on my keyboard then pressing 2&8 simultaneously then "u" again but this doesn't log me in. Has anybody had any experience with this?
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5005

    #2
    Re: RSOK service login

    RSOK service mode:


    Capture1.PNG
    If it ain't broke, don't fix it
    A picture is worth a thousand words

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: RSOK service login

      Originally posted by zoraldinho
      RSOK service mode:


      [ATTACH=CONFIG]36855[/ATTACH]

      RSOK

      Remote Operator's Software Kit

      Remote Operator’s Software KitThe optional Remote Operator’s Software Kit provides alternative access forusers with mobility or dexterity impairments.
      This software emulates theimageRUNNER control panel and hard keys on a computer screen, therebyallowing users to operate all system functions–including copy, print, fax,scan, and send–from a network-connected computer.

      https://www.usa.canon.com/internet/p...s-software-kit
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: RSOK service login

        Originally posted by Copierdocisleofman
        Hi, I am trying to access the service mode on a Canon device through the RSOK. I have tried pressing "u" on my keyboard then pressing 2&8 simultaneously then "u" again but this doesn't log me in. Has anybody had any experience with this?

        imagePRESS / imageRUNNER ADVANCE
        How-To access Service Mode Via Remote Operation Kit

        see attach




        Attached Files
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • zoraldinho
          teacher-guide-expert-guru

          Site Contributor
          5,000+ Posts
          • Mar 2008
          • 5005

          #5
          Re: RSOK service login

          Originally posted by teckat

          RSOK

          Remote Operator's Software Kit

          Remote Operator’s Software KitThe optional Remote Operator’s Software Kit provides alternative access forusers with mobility or dexterity impairments.
          This software emulates theimageRUNNER control panel and hard keys on a computer screen, therebyallowing users to operate all system functions–including copy, print, fax,scan, and send–from a network-connected computer.

          https://www.usa.canon.com/internet/p...s-software-kit
          RSOK

          Remote Operator's Software Kit =ROSK free-laughing-smiley-emoticon.gif


          If it ain't broke, don't fix it
          A picture is worth a thousand words

          Comment

          • zoraldinho
            teacher-guide-expert-guru

            Site Contributor
            5,000+ Posts
            • Mar 2008
            • 5005

            #6
            Re: RSOK service login

            Originally posted by teckat

            imagePRESS / imageRUNNER ADVANCE
            How-To access Service Mode Via Remote Operation Kit

            see attach




            Easy to remember.

            Capture1.jpg giphy (1).jpg
            If it ain't broke, don't fix it
            A picture is worth a thousand words

            Comment

            • hdmr
              Helpdesk Engineer

              50+ Posts
              • Feb 2013
              • 51

              #7
              Re: RSOK service login

              New to Canon
              I have used RSOK but I cant remember if the feature needs to be enable on the device or is it just pop in IP address and away it goes?

              Originally posted by teckat

              RSOK

              Remote Operator's Software Kit



              Remote Operator's Software Kit

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: RSOK service login

                There are a few things needed to use the Remote Operator's Software Kit.
                1. Verify the Remote Operators Kit is installed.
                2. Enable the Remote Operators Kit.

                1. First, you will need to activate the Remote Operator's Kit by entering the License Key or installing the .lic file via the RUI.

                To verify the Remote Operator's Kit is installed, press Counter Check, press Check Device Configuration, scroll to the Options and look for the Remote Operator's Software.
                If it is listed, then we should be able to connect. If the kit is not listed, please get the LAN and register online to obtain a License Key. Then enter the License Key on the imageRUNNER ADVANCE.

                2. Next, you will need to enable the Remote Operators Kit.

                1. Press Settings/Registration.
                2. If Management Settings is greyed out, then Login as System Manager.
                3. Press Log In, Enter in System Manager ID and Pin. Press Log In.

                4. Press Management Settings > License/Other > Remote Operation Settings, make sure set to On. If you want to use a password, enter a pw and press OK, then Close.

                Make sure to reboot the imageRUNNER ADVANCE for this to take effect.
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

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