Canon ImagePress C7000VP - Installation Assistance Needed

[unwork_inc]

Dear Copytechnet users

I have acquired a Canon ImagePress C7000VP and I'm in need of assistance firing it up.

I have successfully connected all components and wired the main unit, but nothing shows up on the main unit's touch screen –other than the Main Power light being on– and neither does the Fiery server show anything on its screen, making a repeated beeping noise as soon as I turn it on.

I'll gladly agree on a service fee with anyone capable of helping me making it run, at least during the first steps.
This can be done in person (I'm based in Portland, OR) or remotely.

Thanks in advance
Mariano

[zoraldinho]

Re: Canon ImagePress C7000VP - Installation Assistance Needed

Hi Mariano!


Sounds like wrong connection on main station.Can you post a pic of the back of the main station? Maybe a clue from the manual page?

[unwork_inc]

Re: Canon ImagePress C7000VP - Installation Assistance Needed

Thank you for providing me with these installation pages, they are on point.

I'll revise my connection as per these instructions and see if I've omitted anything.

[unwork_inc]

Re: Canon ImagePress C7000VP - Installation Assistance Needed

The wiring on the main unit looks correct, as per diagrams F-170 through F-173.
I'll have to revise the wiring inside the power unit station. How does one detach the power unit from the sub station? It seems somehow locked

[zoraldinho]

Re: Canon ImagePress C7000VP - Installation Assistance Needed

Power station is attached on main station.Sub station is connected with arcnet and communication cable.
If you wont detach power from main,then must remove all connectors and video cables,
Remove rear panel from power station.
Remove screw from the picture.

Capture.jpg


Power station dont need to be removed if it's already mounted.Do you have enough power? 3phase,400v, 32 amp?
Check 3 communicaton connectors.they easily change to each other.maybe you've cconnected machine only with one power cable?

[unwork_inc]

Re: Canon ImagePress C7000VP - Installation Assistance Needed

You are saying it needs 400V instead of 208V? Canon's website says this model runs on 208V so I'm confused now.

There's only one power cable connected to the main unit (3-phase, 208V, 30A)
There's a secondary 110V power cable connected to the paper stacker, but the main unit has only one power connection as described above.

Here's a video of what I see on the main unit display, paper stacker display and on the Fiery screen:

[Aneurysm]

Re: Canon ImagePress C7000VP - Installation Assistance Needed

US Spec says: 3-Phase 208V/30A (NEMA L21-30 plug)

[unwork_inc]

Re: Canon ImagePress C7000VP - Installation Assistance Needed

US Spec says: 3-Phase 208V/30A (NEMA L21-30 plug)

Exactly, and this is precisely what I've installed, but I'm still getting a power cable connection error on the Fiery screen and the machine won't start up.

I suspect the power unit might not be properly connected to the main unit, because all other connections between the main unit, sub unit and paper stacker are in place.
Is my suspicion correct?

[onlyinnewfoundland]

Re: Canon ImagePress C7000VP - Installation Assistance Needed

The fiery will say that if the main unit is off - so I think you're okay from that standpoint.

You must have something either connected wrong, or there is a remote signal not getting through the system.

I would check out your power station and confirm the voltages at each board...

You're probably not getting the 12V signal to turn on the DC controller power supply.

Do you have the manual for this badboy? I might have the wiring diagram scanned somewhere if you need it. A bit more tangly than a regular copier lol.

[NorthW]

Re: Canon ImagePress C7000VP - Installation Assistance Needed

There are several connectors lower right hand corner of rear power supply, and upper left hand side of power supply, and small serial cable that plugs into upper right hand corner which is for your display.
And between the two units by the waste auger pipe is a connector and arcnet. Lots of things to look at. Other than the green light on the control panel what do you hear on power up?

[unwork_inc]

Re: Canon ImagePress C7000VP - Installation Assistance Needed

Other than the green light on the control panel what do you hear on power up?

The only sounds I hear seem to be the normal mechanical noise of the machine being powered up (fans activating, gears/wheels turning, etc..). No unusual mechanical or electrical warning sounds come out of it. What you hear in the video above is the actual sound of the machine.

All the external cables I'm able to see between lower end of main unit and sub unit are properly connected, no loose cables whatsoever. So is the paper stacker, which has its own 110v power cable and one coaxial cable connected to the main unit.

If my 3-phase, 208V, 30A line provides the correct amount of power -which seems correct as per Canon's website- my guess is that the problem relies in one or more of the cables housed inside the power unit. I'll look into this and post what I've found out after opening the power unit's cover.

[zoraldinho]

Re: Canon ImagePress C7000VP - Installation Assistance Needed

Check please your PM.

[teckat]

Re: Canon ImagePress C7000VP - Installation Assistance Needed

Power requirements for the imagePRESS C7000VP

The marking engine will require a 3-phase 208V/30A outlet.

Along with this update, the electrical plug shape has been changed (actual plug number is NEMA L21-30).

This increased amount of power is needed to run the new and advanced technologies found inside the press.


In addition,
The POD Deck - A1 will require only one 208V/15A outlet, regardless of the number of POD Decks connected.

The High Capacity Stacker - C1 will require an 115V/15A outlet, regardless if one or two stackers are connected at once.

The Saddle Finisher - AB2, Finisher - AB1, and Booklet Trimmer - C1 will require only one 208V/15A outlet, regardless if the trimmer is connected or not.

The Puncher Unit - V1, Document Insertion Unit - C1, DADF - R1, Color Image Reader - H1, and Paper Deck - A1 will not require any additional outlets.


================================================== ==============
The proper power at the wall recepticle for a imagePRESS C7000VP should be checked as follows:




NOTE: Power should be 208 +/- 10%.

[teckat]

Re: Canon ImagePress C7000VP - Installation Assistance Needed

*Make sure in service mode Copier/Option/ACCPT-D, or ACCPST-P that the options are added in the correct order and that the status is set to 1.
*Check the Arcnet connection to all accessories and make sure it is terminated at both ends.

NOTE:Here's an easy and quick way to check the arcnet bus:
Disconnect the arcnet cables from each end of the bus and make a continuity check from end to end.
The reading should be about 1 to 1.5 ohms.

* If the arcnet bus is open (measures infinity) start troubleshooting by checking each cable section for continuity until the problem is found.
Here's an example of an arcnet cable where the outer ring was pulled causing the inner contact to slip into the cabling resulting in no contact with the coupling between the marking engine and the substation:

* If the arcnet checks good try replacing the terminators with brand new ones.
Be sure to order the correct terminators, the impedance is different on some arcnet buses such as the iR110 series.

NOTE: The impedance of the terminators on the arcnet bus on the imagePRESS VP series is 75ohms. However, we have confirmed that you can have a bad terminator and still measure 75ohms, the recommendation is to replace the terminators at both ends regardless.

* If the previous checks are all good and you have replaced the terminators next try replacing the transceiver pcb's, there will be one on each accessory and one located behind the DC Controller pcb 1 on the Marking Engine.

PART NUMBER REFERENCE:

* Terminator: WS6-5201-000
* Interface PCB Assy for High Capapcity Stacker C-1 : FM2-6168-000 (same part number for marking engine and all accessories)
* Cable, Interface: FM2-5756-000

[zoraldinho]

Re: Canon ImagePress C7000VP - Installation Assistance Needed

Any updates?