CLC 3200 error e000020-0481

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  • ezzysi
    Technician

    50+ Posts
    • Oct 2008
    • 78

    #1

    CLC 3200 error e000020-0481

    Hi all, sorry to come to the forum and start straight off with a problem but i'm struggling!!

    Im a Ricoh/Toshiba copier engineer from a dealer in Leicestershire and have just been to look at this canon for a local company that has no support.

    Its a CLC 3200 that has occasionally stopped with error code E000020-0481 during long colour runs, at my visit the machine didn't fault at all but as i'm going back soon to look at another machine i'd like to have another look.

    If anyone on here knows what the code is that would be really usefull.

    Many thanks
    Simon
  • Paul 75
    Technician

    50+ Posts
    • Oct 2008
    • 97

    #2
    Sounds like black drum, E020 is dev related, and 04 is k. If the drum is over 100% probs will occur, to check *28* copier, misc and life of drums will show. If not it will be the patch sensor that sits above the itb
    Oh...... I can't copy at the moment then ? !!!!!!

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    • ezzysi
      Technician

      50+ Posts
      • Oct 2008
      • 78

      #3
      Thats great Paul, thanks for the quick reply i'll check it next time in there.

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