Black on IR C5030

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  • maximilian500
    Technician

    50+ Posts
    • Aug 2016
    • 67

    #1

    Black on IR C5030

    Hello everybody,
    I have here a Canon IR C5030. This has a very funny problem. He has received a new Drum BK and a new developer unit about 3,000 pages ago. All the prints were still correct from then on. Today I noticed the gray in the middle of the sheet was particularly weak. I then created various test prints via the service menu. It is noticeable that black clouds are formed in the middle of the leaf. Has anyone ever had such a mistake. Perhaps the black toner has become moist? When copied with the lid open, the page is perfectly black.

    Maybe someone has an idea for it.
    Thanks for replies

    maximilian500

    Attachement: Scanned Pages

    Datei von filehorst.de laden
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Black on IR C5030

    Originally posted by maximilian500
    Hello everybody,
    I have here a Canon IR C5030. This has a very funny problem. He has received a new Drum BK and a new developer unit about 3,000 pages ago. All the prints were still correct from then on. Today I noticed the gray in the middle of the sheet was particularly weak. I then created various test prints via the service menu. It is noticeable that black clouds are formed in the middle of the leaf. Has anyone ever had such a mistake. Perhaps the black toner has become moist? When copied with the lid open, the page is perfectly black.

    Maybe someone has an idea for it.
    Thanks for replies

    maximilian500

    Attachement: Scanned Pages

    Datei von filehorst.de laden

    is that a PG5 BLACK TP ?

    did u try single M C Y color PG 5 test prints


    did u try fresh unopened paper


    u mean the light area that is outlined ? is it constant in one area or moving ?
    Attached Files
    Last edited by teckat; 09-30-2017, 03:45 PM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • maximilian500
      Technician

      50+ Posts
      • Aug 2016
      • 67

      #3
      Re: Black on IR C5030

      The page is PG5 with Dens-K 255. The area is constant and not moving. I mean the light area in the middle. This is only in black. All over colors have no problems. I use the paper this is inserted the machine.
      It has rained however today and the machine is at 19 degrees in the room. It may be good that the paper may have become moist?
      Originally posted by teckat

      is that a PG5 BLACK TP ?

      did u try single M C Y color PG 5 test prints


      did u try fresh unopened paper


      u mean the light area that is outlined ? is it constant in one area or moving ?

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: Black on IR C5030

        Originally posted by maximilian500
        The page is PG5 with Dens-K 255. The area is constant and not moving. I mean the light area in the middle. This is only in black. All over colors have no problems. I use the paper this is inserted the machine.
        It has rained however today and the machine is at 19 degrees in the room. It may be good that the paper may have become moist?



        moisture in paper would effect all colors

        sometimes PG 10's do not actually reflect transfer issues ( because of color saturation on them )

        faint issue in same area on one color =

        -did u use Dust-blocking Glass Cleaning tool stored in the machine.

        EXAMPLE OF CLEANING



        -check primary transfer roller condition (for Black)
        -check single color image on ITB before transfer
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • maximilian500
          Technician

          50+ Posts
          • Aug 2016
          • 67

          #5
          Re: Black on IR C5030

          I have checked the dust blocking glass and cleaned them. The image on the transfer is good and had no errors. Condition of the primary transfer roller is 43 % (219608 pages). Condition of secondary transfer is 43 % (219628 pages)

          Originally posted by teckat



          moisture in paper would effect all colors

          sometimes PG 10's do not actually reflect transfer issues ( because of color saturation on them )

          faint issue in same area on one color =

          -did u use Dust-blocking Glass Cleaning tool stored in the machine.

          EXAMPLE OF CLEANING



          -check primary transfer roller condition (for Black)
          -check single color image on ITB before transfer

          Comment

          • maximilian500
            Technician

            50+ Posts
            • Aug 2016
            • 67

            #6
            Re: Black on IR C5030

            On thick paper (250g) black is very goog. No error.

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: Black on IR C5030

              Originally posted by maximilian500
              On thick paper (250g) black is very goog. No error.



              On ITB belt--when stopping---PG5 Black only TP is solid
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • maximilian500
                Technician

                50+ Posts
                • Aug 2016
                • 67

                #8
                Re: Black on IR C5030

                For both papers it looks the same on the ITB. However, on the heavier paper the expression is perfect. In the case of plain paper, the print is also opaque when copying with an open lid. There's something funny, is not it?

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Re: Black on IR C5030

                  Originally posted by maximilian500
                  For both papers it looks the same on the ITB. However, on the heavier paper the expression is perfect. In the case of plain paper, the print is also opaque when copying with an open lid. There's something funny, is not it?
                  -----

                  U can't test CQ with those open SKY SHOTS, that's old school.
                  Sky shot takes pic of open area in space
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • maximilian500
                    Technician

                    50+ Posts
                    • Aug 2016
                    • 67

                    #10
                    Re: Black on IR C5030

                    Can it possibly be at the black drum? The drum was only replaced before 3000 pages. Can still have a problem. This may be places that are defective, so that this does not properly recharge. The pattern repeats itself. If it were the transfer roll, would be a continuous strip in the places?

                    Comment

                    • petermays
                      Technician

                      50+ Posts
                      • Mar 2017
                      • 91

                      #11
                      Re: Black on IR C5030

                      remove drum and swop with magenta and test to cancel out drum.can be dev aswell.so if you really want to test dev you can swop magenta and bk.1 skrew and clip.then it will fit..just put tape over inlet of toner..so bk wont mix with magenta.run 1 page of test again.instead of bk magenta will be there.if prob is still there then you have just cancelled out the dev unit.and if you already swoped magenta and bk drums and 1 page and is still there you have cancelled out drum and dev.then you must start looking at charge.

                      Comment

                      • guitar9199
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Sep 2016
                        • 1099

                        #12
                        Re: Black on IR C5030

                        Originally posted by petermays
                        remove drum and swop with magenta and test to cancel out drum.can be dev aswell.so if you really want to test dev you can swop magenta and bk.1 skrew and clip.then it will fit..just put tape over inlet of toner..so bk wont mix with magenta.run 1 page of test again.instead of bk magenta will be there.if prob is still there then you have just cancelled out the dev unit.and if you already swoped magenta and bk drums and 1 page and is still there you have cancelled out drum and dev.then you must start looking at charge.

                        That won't work on the Adv C5030. The color drums can be swapped around, but the black drum is strictly black. If heavier paper is giving a quality black image, and you're only seeing light areas when print to plain (20lb) paper, I'd try a different BRAND of plain paper.

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16083

                          #13
                          Re: Black on IR C5030

                          Originally posted by guitar9199
                          That won't work on the Adv C5030. The color drums can be swapped around, but the black drum is strictly black. If heavier paper is giving a quality black image, and you're only seeing light areas when print to plain (20lb) paper, I'd try a different BRAND of plain paper.


                          If PG5 on single colors of M C Y don't display issue, may need to rule out it's a paper issue.?
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • petermays
                            Technician

                            50+ Posts
                            • Mar 2017
                            • 91

                            #14
                            Re: Black on IR C5030

                            Originally posted by guitar9199
                            That won't work on the Adv C5030. The color drums can be swapped around, but the black drum is strictly black. If heavier paper is giving a quality black image, and you're only seeing light areas when print to plain (20lb) paper, I'd try a different BRAND of plain paper.
                            hi there..yes you can swop drums.yes voltage between the bk and the colours is different but fot test purpose 1 page wont cause any issue.if you take off circlip and remove rod drum will come off.as a technician you shouldnt be a parts replacment specialist. Tests to find where problem is and coming down to the root is how we should all work.if ut was paper then again all colours will be affected.

                            Comment

                            • maximilian500
                              Technician

                              50+ Posts
                              • Aug 2016
                              • 67

                              #15
                              Re: Black on IR C5030

                              the drums can not be exchanged. they are not mechanically compatible. I'm just wondering that the result on heavy paper is perfectly fine. Is there a way to re-evaluate the developer? this is also just 3000 pages old.

                              Comment

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