LBP 7750 cdn, code E078-0001

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  • masky
    Technician

    50+ Posts
    • Aug 2010
    • 51

    #1

    [Error Code] LBP 7750 cdn, code E078-0001

    I have this printer with the code e078-0001, someone can help me, I do not have the technical manual,
    if someone can indicate where to get it ... thank you very much
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5011

    #2
    Re: LBP 7750 cdn, code E078-0001

    Error Codes > Canon > i-SENSYS LBP7750Cdn > Code E078-0001
    If it ain't broke, don't fix it
    A picture is worth a thousand words

    Comment

    • masky
      Technician

      50+ Posts
      • Aug 2010
      • 51

      #3
      Re: LBP 7750 cdn, code E078-0001


      some part list in case I need to order the spare part????

      thanks

      Comment

      • Oscar M
        Junior Member
        • Apr 2013
        • 5

        #4
        Re: LBP 7750 cdn, code E078-0001

        You should change the fixing drive unit (ref: RM1-4974-000)

        Comment

        • vallvejo
          Technician
          • Aug 2011
          • 10

          #5
          Re: LBP 7750 cdn, code E078-0001

          hola,debe actualizar el equipo a una version nueva de firmware.Y asi se soluciona.

          Comment

          • airsoftsnake
            Technician

            Site Contributor
            • Jan 2024
            • 17

            #6
            Re: LBP 7750 cdn, code E078-0001

            Originally posted by vallvejo
            hola,debe actualizar el equipo a una version nueva de firmware.Y asi se soluciona.
            Do you have the latest firmware for this printer?

            Comment

            • airsoftsnake
              Technician

              Site Contributor
              • Jan 2024
              • 17

              #7
              Re: LBP 7750 cdn, code E078-0001

              Just wanted to update this thread to state that updating to the latest firmware made the issue go away, as suggested above (7.10).

              Thanks to "wav" who was able to help me with this.

              Comment

              • jaro74
                Technician

                Site Contributor
                • Mar 2024
                • 10

                #8
                Re: LBP 7750 cdn, code E078-0001

                Hi, were you able to locate the firmware? can you please let me know where to find it?


                Originally posted by airsoftsnake
                Just wanted to update this thread to state that updating to the latest firmware made the issue go away, as suggested above (7.10).

                Thanks to "wav" who was able to help me with this.

                Comment

                • airsoftsnake
                  Technician

                  Site Contributor
                  • Jan 2024
                  • 17

                  #9
                  Re: LBP 7750 cdn, code E078-0001

                  Originally posted by jaro74
                  Hi, were you able to locate the firmware? can you please let me know where to find it?
                  Yes, please become a contributor.

                  Also, which firmware are you currently running?

                  Comment

                  • MOLICN
                    Technician
                    • Mar 2024
                    • 26

                    #10
                    Re: LBP 7750 cdn, code E078-0001

                    Attention!!




                    A skilled technician is needed for disassembly and assembly. Ordinary personnel should pay attention to disassembly and assembly, as the drive clutch is located inside the drive gear.



                    After removing the cover on the right side of the machine from the front, you can see a drive clutch. The softening of the clutch release sponge caused the machine to have inaccurate calibration between the drive drum and the ITB component color block sensor, resulting in malfunction.


                    The method is very simple: remove the clutch, remove the softened sponge, replace it with a layer of electrical tape and install it to solve the problem.

                    Comment

                    • jaro74
                      Technician

                      Site Contributor
                      • Mar 2024
                      • 10

                      #11
                      Re: LBP 7750 cdn, code E078-0001

                      Originally posted by airsoftsnake
                      Yes, please become a contributor.

                      Also, which firmware are you currently running?
                      Could you tell me how to check the version of the firmware?
                      Looking through the menu options on the printer I can't seem to find it.

                      Comment

                      • Oscar M
                        Junior Member
                        • Apr 2013
                        • 5

                        #12
                        Re: LBP 7750 cdn, code E078-0001

                        Originally posted by jaro74
                        Could you tell me how to check the version of the firmware?
                        Looking through the menu options on the printer I can't seem to find it.
                        If you print the configuaration page, at the top left you will see the version

                        Comment

                        • Oscar M
                          Junior Member
                          • Apr 2013
                          • 5

                          #13

                          Comment

                          • jaro74
                            Technician

                            Site Contributor
                            • Mar 2024
                            • 10

                            #14
                            Re: LBP 7750 cdn, code E078-0001

                            The situation is the printer won't print, it goes directly into the E078-0001 error. For that reason it won't let me check the IP number either.
                            Is there anywhere to see the IP when I can't print the configuration page?
                            I have it connected to a MacBook and there's no printer IP showing anywhere.

                            Comment

                            • airsoftsnake
                              Technician

                              Site Contributor
                              • Jan 2024
                              • 17

                              #15
                              Re: LBP 7750 cdn, code E078-0001

                              You can force the IP address of the printer on the printer...

                              settings / std network menu / TCP/IP settings / IP v4 settings / ip address settings / IP address

                              It should show you the current one... (and you can modify it)...

                              Then, you connect to that page (IP address)... my admin password was nothing, just "enter", and then you can get the info...

                              Originally posted by jaro74
                              The situation is the printer won't print, it goes directly into the E078-0001 error. For that reason it won't let me check the IP number either.
                              Is there anywhere to see the IP when I can't print the configuration page?
                              I have it connected to a MacBook and there's no printer IP showing anywhere.

                              Comment

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