Canon C5051 dumped cyan toner, replaced toner & cleaning blade, now no cyan

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  • Keith N
    Technician
    • Oct 2013
    • 15

    Canon C5051 dumped cyan toner, replaced toner & cleaning blade, now no cyan

  • mbaublit

    #2
    Re: Canon C5051 dumped cyan toner, replaced toner & cleaning blade, now no cyan

    Have you replaced the cyan dv unit check the drive on the back they break alot

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    • Keith N
      Technician
      • Oct 2013
      • 15

      #3
      Re: Canon C5051 dumped cyan toner, replaced toner & cleaning blade, now no cyan

      Originally posted by mbaublit
      Have you replaced the cyan dv unit check the drive on the back they break alot
      First of all, thank you very much to the thread gods that got my post up! THANK YOU!

      mbaublit, thank you for your reply! Would a dev unit fail suddenly like that or would it be a more gradual process? When I slid the process unit out, it was pretty heavily covered in cyan toner. I've attached a picture (hopefully) so you can see what I was dealing with. It's so thick, you can't even see the label on the dev unit.

      Cyan toner smaller.jpg

      Is this a dev unit failure? My main concern is I don't want to throw parts at it, especially if we can eke some further life out of them.

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      • mbaublit

        #4
        Re: Canon C5051 dumped cyan toner, replaced toner & cleaning blade, now no cyan

        On the back of the developer is a little gear it's usually black and it looks like a cross every time I lost the one color or another it that spins in the mag roller doesn't move

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        • techandtrader
          Trusted Tech

          Site Contributor
          250+ Posts
          • Jun 2016
          • 317

          #5
          Re: Canon C5051 dumped cyan toner, replaced toner & cleaning blade, now no cyan

          Mbau is right. The devs have a gear on them that needs upgraded. You can use a color when they break, Thats not all that could be wrong. The Black drum is the same color as the color drums. That means they are aftermarket drums, at least the black one. You need to run the DPC drum calibrations ASAP. When the HVT and the drums are out of whack they can dump toner up on top of each other like in the pic. I seen it happen on a high speed machine just with test prints! I have seen the aft. drums work good in the low speed models. I wont use them in the highspeed models. The HVT PCB doesnt like these drums. Buy all new OEM drum units. Replace the gears and have another tech double check it.
          I have used Canon Imagerunner parts for sale. Most are floor model Color and / Advances Imagerunner with some 3025 3235 parts. Several intact machines being parted.

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          • Keith N
            Technician
            • Oct 2013
            • 15

            #6
            Re: Canon C5051 dumped cyan toner, replaced toner & cleaning blade, now no cyan

            Alright, I'll open it up as soon as I get a spare minute and will let you know what I find.

            IIRC, I had to salvage the drums out of another machine and they weren't an exact match, so I had to swap a small part on them to get it to work properly with the C5051. On the black drum though, I think I had to notch something in order for it to fit. The old machine may have been a C5035, but I don't quite remember.

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            • techandtrader
              Trusted Tech

              Site Contributor
              250+ Posts
              • Jun 2016
              • 317

              #7
              Re: Canon C5051 dumped cyan toner, replaced toner & cleaning blade, now no cyan

              Originally posted by Keith N
              Alright, I'll open it up as soon as I get a spare minute and will let you know what I find.

              IIRC, I had to salvage the drums out of another machine and they weren't an exact match, so I had to swap a small part on them to get it to work properly with the C5051. On the black drum though, I think I had to notch something in order for it to fit. The old machine may have been a C5035, but I don't quite remember.
              Its documented that what you did will cause all of this HVT toner mess. the broken gear didnt help.
              I have used Canon Imagerunner parts for sale. Most are floor model Color and / Advances Imagerunner with some 3025 3235 parts. Several intact machines being parted.

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              • Canuck
                Tech Specialist

                1,000+ Posts
                • Nov 2007
                • 1713

                #8
                Re: Canon C5051 dumped cyan toner, replaced toner & cleaning blade, now no cyan

                New dev propeller(lol) comes with a pin to put through the shaft. The coupling on the machine itself breaks sometimes too..

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                • Canuck
                  Tech Specialist

                  1,000+ Posts
                  • Nov 2007
                  • 1713

                  #9
                  Re: Canon C5051 dumped cyan toner, replaced toner & cleaning blade, now no cyan

                  Dev Mod.pdf

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                  • techandtrader
                    Trusted Tech

                    Site Contributor
                    250+ Posts
                    • Jun 2016
                    • 317

                    #10
                    Re: Canon C5051 dumped cyan toner, replaced toner & cleaning blade, now no cyan

                    This threads title is click bait. Toner dumping...sounds like the old C5800 toner /Dev dumping lol. I have replaced plenty pinned gears but still have not had to replace coupler on machine side.

                    We have not seen any issues with the stop pads. Would like to see that whole PDf.
                    I have used Canon Imagerunner parts for sale. Most are floor model Color and / Advances Imagerunner with some 3025 3235 parts. Several intact machines being parted.

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                    • Keith N
                      Technician
                      • Oct 2013
                      • 15

                      #11
                      Re: Canon C5051 dumped cyan toner, replaced toner & cleaning blade, now no cyan

                      Well, I removed the cyan developer and the gear on the back looked ok to me.

                      Cyan dev.jpg

                      I also checked back into the opening and the coupling looked ok as well. At least it was comparable to the other 3. I put it back together and ran another PG10 to see if maybe there was a loose connection or something that was resolved and got the following result.

                      Pg 10.pdf

                      The cyan ghosting is new, probably from shaking the dev around when I removed/replaced it as I wasn't getting any cyan before. I'm still getting the little black chunks of plastic on the sheets though. If you look carefully about 3/4s of the way down on the left hand side, you can just make them out. Those aren't toner smears, they're actually small, sharp pieces of black plastic, partially embedded in the paper.

                      @techandtrader - It's been a while since I swapped the drums around, a year or more. I'm sure it didn't help the current situation any, but we're so cheap here, it's crazy.

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                      • cscce
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Jun 2014
                        • 156

                        #12
                        Re: Canon C5051 dumped cyan toner, replaced toner & cleaning blade, now no cyan

                        Looks like the cyan developer is worn out and so is the yellow drum.

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                        • Keith N
                          Technician
                          • Oct 2013
                          • 15

                          #13
                          Re: Canon C5051 dumped cyan toner, replaced toner & cleaning blade, now no cyan

                          Originally posted by cscce
                          Looks like the cyan developer is worn out and so is the yellow drum.
                          Ok, I'll replace both of those. Has anyone had any luck with the Precision "Compatible" drum units or should I try to stick with OEM?

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                          • Canuck
                            Tech Specialist

                            1,000+ Posts
                            • Nov 2007
                            • 1713

                            #14
                            Re: Canon C5051 dumped cyan toner, replaced toner & cleaning blade, now no cyan

                            Originally posted by techandtrader
                            This threads title is click bait. Toner dumping...sounds like the old C5800 toner /Dev dumping lol. I have replaced plenty pinned gears but still have not had to replace coupler on machine side.

                            We have not seen any issues with the stop pads. Would like to see that whole PDf.
                            Its a 4 page PDF I posted that talks about everything. I've replaced all of the above a few times. Probably done 3000 service calls on 5000 series. Surely you have had the broken patch shutter...this stop pad stops it from breaking..

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                            • Keith N
                              Technician
                              • Oct 2013
                              • 15

                              #15
                              Re: Canon C5051 dumped cyan toner, replaced toner & cleaning blade, now no cyan

                              Originally posted by cscce
                              Looks like the cyan developer is worn out and so is the yellow drum.
                              In order not to throw good money after bad, I've only replaced the cyan developer for now. That went rather smoothly. However, it doesn't appear to have solved the issue quite yet as I'm still not getting any appreciable cyan output. I did run the INISET-C after I replaced it. I've attached a new PG10 so you can see what I'm getting now.

                              PG10 after Cyan Dev Replacement.pdf

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