irac c5235 power outage during initializing

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  • Jerrygbs
    Trusted Tech
    • Dec 2008
    • 193

    #1

    [Dead] irac c5235 power outage during initializing

    we were initializing a c5235 and the power went out during this process, now the copier is stuck on the main screen says canon imagerunner and never changes its been a least 3 hours. Tried to power cycle didnt help, waiting on system software. Is there any other way to get it up and running
  • Harry
    Trusted Tech

    100+ Posts
    • Feb 2009
    • 228

    #2
    Re: irac c5235 power outage during initializing

    try 24 power on then after result ok reboot
    happy xrismas

    harry

    Comment

    • Jerrygbs
      Trusted Tech
      • Dec 2008
      • 193

      #3
      Re: irac c5235 power outage during initializing

      Originally posted by Harry
      try 24 power on then after result ok reboot
      happy xrismas

      harry
      I tried this and it checked Ram and boards but I got the same result

      Comment

      • kuby
        Senior Tech

        1,000+ Posts
        • Oct 2007
        • 1373

        #4
        Re: irac c5235 power outage during initializing

        Probably have to reload the system software.

        Comment

        • Jerrygbs
          Trusted Tech
          • Dec 2008
          • 193

          #5
          Re: irac c5235 power outage during initializing

          Originally posted by kuby
          Probably have to reload the system software.
          thats what im afraid of

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: irac c5235 power outage during initializing

            Originally posted by Jerrygbs
            thats what im afraid of


            Load firmware on usb stick--attach to printer--turn on while going into download mode--then
            Select to overwrite version on screen menu
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • Canuck
              Tech Specialist

              1,000+ Posts
              • Nov 2007
              • 1713

              #7
              Re: irac c5235 power outage during initializing

              If its getting to display Canon Imagerunner it has got thru Main 1 and is not initializing Main 2 possibly. Ram might need clearing

              Comment

              • Jerrygbs
                Trusted Tech
                • Dec 2008
                • 193

                #8
                Re: irac c5235 power outage during initializing

                Originally posted by teckat
                Load firmware on usb stick--attach to printer--turn on while going into download mode--then
                Select to overwrite version on screen menu
                Im getting a E731 code and it wont boot past canon logo

                Comment

                • Jerrygbs
                  Trusted Tech
                  • Dec 2008
                  • 193

                  #9
                  Re: irac c5235 power outage during initializing

                  Originally posted by Canuck
                  If its getting to display Canon Imagerunner it has got thru Main 1 and is not initializing Main 2 possibly. Ram might need clearing
                  Im not familiar with ram clear other than pulling them off the board

                  Comment

                  • Canuck
                    Tech Specialist

                    1,000+ Posts
                    • Nov 2007
                    • 1713

                    #10
                    Re: irac c5235 power outage during initializing

                    E731 is a Main con 2 error. Reseat it....

                    Comment

                    • Jerrygbs
                      Trusted Tech
                      • Dec 2008
                      • 193

                      #11
                      Re: irac c5235 power outage during initializing

                      Originally posted by Canuck
                      E731 is a Main con 2 error. Reseat it....
                      doing it now thanks

                      Comment

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