I have canon IR ADVC3520 copier that will make me always please wait on the screen at 99% starting. It's a new machine for me and i have any Ideas but for others canon copiers the problem can be HDD or systeme.Thank you for your help.
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Re: IR Avance C3520
Hi,
Does it ever move from 99% or is it permanently stuck on please wait screen?Let us eat, drink, and be merry, because tomorrow we may die!
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Re: IR Avance C3520
Thanks, it is permanently on please wait screen.Comment
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Re: IR Avance C3520
I'd start with a boot up diagnostic / box check.
That will give you some PCB chip checks and a HDD read/write test. (should roughly be around 100Mb/s)Code:Turn on the main power switch while pressing the numeric keys ‘2’ and ‘4’ simultaneously.
If that all checks out maybe try a 'overwrite all' update via USB.- Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.
Fully qualified technician for Ricoh - Canon - Sharp - HP - BrotherComment
- Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.
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Re: IR Avance C3520
Pic of a C3520 I checked this morning.
- Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.
Fully qualified technician for Ricoh - Canon - Sharp - HP - BrotherComment
- Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.
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Re: IR Avance C3520
Thank you for your helps, I will do this check to see the result.Comment
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Re: IR Avance C3520
See if you can enter service mode, usually you can when the line gets that far, check for error codes in history or if one is still active. If you see a stuck error it may help tip you to what you should do next. You could also try a MMI clear in service mode as well and reboot.Comment
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Re: IR Avance C3520
I do the diagnostic and the result is OK so I think I can change the HDD and download the firware. So I want the kind of hdd I can use and who can help me with the firmware. Thank you for your helps.Comment
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Re: IR Avance C3520
IF the result is OK I don't see the point of replacing the HDD.
I'd start with a overwrite all reload of the software, and go from there.- Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.
Fully qualified technician for Ricoh - Canon - Sharp - HP - BrotherComment
- Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.
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Re: IR Avance C3520
[QUOTE=Cipher;599565]IF the result is OK I don't see the point of replacing the HDD.
I'd start with a overwrite all reload of the software, and go from there.[/QUOTE
Thanks, so you said that the hdd is good but i can download the firmware. I have no it.Comment
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Re: IR Avance C3520
Is there no Canon partner in Niger that you can contact?
Where did you buy the machine from?
PM sent.Last edited by Cipher; 03-29-2018, 01:12 PM.- Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.
Fully qualified technician for Ricoh - Canon - Sharp - HP - BrotherComment
- Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.
Comment