Background on copies

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  • NM0174
    Technician
    • Mar 2013
    • 38

    [Misc] Background on copies

    The copy comes out with a background as in the picture. Drum, dev tank and tonner are new. Please help


    Sent from my iPhone using Tapatalk
  • rudysemira
    Trusted Tech
    • Oct 2016
    • 108

    #2
    Re: Background on copies

    Originally posted by NM0174
    The copy comes out with a background as in the picture. Drum, dev tank and tonner are new. Please help


    Sent from my iPhone using Tapatalk
    Is this happen when you changing new toner? if yes, you are using not genuine toner for the first time and base on my experience i used to clean the developer and remove the remaining toner and try it again to use your new toner without mixing old toner from the developer....good luck

    Comment

    • NM0174
      Technician
      • Mar 2013
      • 38

      #3
      Re: Background on copies

      Originally posted by rudysemira
      Is this happen when you changing new toner? if yes, you are using not genuine toner for the first time and base on my experience i used to clean the developer and remove the remaining toner and try it again to use your new toner without mixing old toner from the developer....good luck
      Thank you. Even if you take a drum and dev tank from a perfectly working machine. You still get the same copy with a background


      Sent from my iPhone using Tapatalk

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      • roho
        Senior Tech

        500+ Posts
        • Mar 2009
        • 844

        #4
        Re: Background on copies

        No blanking on the prints, usually wrong charged toner, so if you can absolutely rule that out, I would be looking for a electrical problem, as there is no lead edge blanking.

        Comment

        • JPiek
          Trusted Tech

          250+ Posts
          • Oct 2014
          • 435

          #5
          Re: Background on copies

          How does the fuser look ? if you have a spare machine, maybe you can swap and try ?
          Johan

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          • Canuck
            Tech Specialist

            1,000+ Posts
            • Nov 2007
            • 1713

            #6
            Re: Background on copies

            MODEL????

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22702

              #7
              Re: Background on copies

              Originally posted by Canuck
              MODEL????
              I'm glad I wasn't the only one to notice this. It's really hard to offer specific device when when we don't know what model.

              In general yes, wrong toner can produce this exact effect. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • NM0174
                Technician
                • Mar 2013
                • 38

                #8
                Re: Background on copies

                Originally posted by blackcat4866
                I'm glad I wasn't the only one to notice this. It's really hard to offer specific device when when we don't know what model.

                In general yes, wrong toner can produce this exact effect. =^..^=
                Replying message from 2018[emoji85][emoji85]
                My bad, phone got damaged during that period and I lost comms for 3 months
                This problem was on an IR2520. I eventually discovered that it was the drum unit that had a problem. Bias voltage must have been "leaking". As soon as I put the drum, blade and charge roller on a new unit, copies became 100%.



                Sent from my SM-G965U using Tapatalk

                Comment

                • Cligerson

                  #9
                  Re: Background on copies

                  Double-check the toner. I think you did not put it back right. Sometimes the paint isn't of the best quality, and if it's liquid, it spills everywhere if it's powder, it goes on the toner and leaves this kind of spot and stripes. Try to print an image, anything from your stock illustrations; this might fix the printer. In general, it's recommended to have the printer filled and cleaned by a person who knows how to do it. Don't do it by yourself if you don't know-how. Trying to save up some money leads to this!
                  Last edited by Guest; 04-30-2021, 12:29 PM.

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