Canon IR3180ci Blank Pages?

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  • steve1973
    Technician
    • Sep 2013
    • 43

    Canon IR3180ci Blank Pages?

    Any help would be welcome,Canon IR3180 producing blank pages only?,removed delivery tray to check image formation, and theres no image forming on the ITB,also dev units don't appear to be rotating?
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: Canon IR3180ci Blank Pages?

    Originally posted by steve1973
    Any help would be welcome,Canon IR3180 producing blank pages only?,removed delivery tray to check image formation, and theres no image forming on the ITB,also dev units don't appear to be rotating?

    No error codes ?
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • steve1973
      Technician
      • Sep 2013
      • 43

      #3
      Re: Canon IR3180ci Blank Pages?

      Only recent error code was E0732 that was related to paper pickup rollers on cassette one that were worn down and not picking up, new ones fitted and seemed to sort it, but nothing related to this blank page problem.The machine has recently had both cyan and magenta dev units replaced and weirdly since then has made an audible beep? when printing, but has printed ok.This was a couple of weeks ago but now is printing only blank pages,there was no audible beep on the old dev units?.

      Comment

      • zoraldinho
        teacher-guide-expert-guru

        Site Contributor
        2,500+ Posts
        • Mar 2008
        • 4955

        #4
        Re: Canon IR3180ci Blank Pages?

        No image on itb? No errors?

        Laser shutter?
        Practice makes perfect
        If it ain't broke, don't fix it
        A picture is worth a thousand words
        If you want something done right, you have to do it yourself

        Comment

        • Canuck
          Tech Specialist

          1,000+ Posts
          • Nov 2007
          • 1713

          #5
          Re: Canon IR3180ci Blank Pages?

          Make sure itb cleaner blade is not stuck against itb. Does itb turn?

          Comment

          • steve1973
            Technician
            • Sep 2013
            • 43

            #6
            Re: Canon IR3180ci Blank Pages?

            Itb is turning fine, have inspected it on start up and noticed that patch images are forming for all colours on the belt ok during startup, but nothing when printing/copying.

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16092

              #7
              Re: Canon IR3180ci Blank Pages?

              Originally posted by steve1973
              Itb is turning fine, have inspected it on start up and noticed that patch images are forming for all colours on the belt ok during startup, but nothing when printing/copying.
              U have patch images = means all is turning
              so now

              Check Secondary Transfer Roller -applies image from ITB to Paper
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • zoraldinho
                teacher-guide-expert-guru

                Site Contributor
                2,500+ Posts
                • Mar 2008
                • 4955

                #8
                Re: Canon IR3180ci Blank Pages?

                Originally posted by teckat
                U have patch images = means all is turning
                so now

                Check Secondary Transfer Roller -applies image from ITB to Paper

                I agree.Transfer issue.
                Practice makes perfect
                If it ain't broke, don't fix it
                A picture is worth a thousand words
                If you want something done right, you have to do it yourself

                Comment

                • steve1973
                  Technician
                  • Sep 2013
                  • 43

                  #9
                  Re: Canon IR3180ci Blank Pages?

                  Still only have patches formed at startup, have tried printing internal test pages but nothing forming on itb,have still got an audible tone,1 beep for each colour as rotary turns,guess theres no way to print test patches on startup?

                  Comment

                  • steve1973
                    Technician
                    • Sep 2013
                    • 43

                    #10
                    Re: Canon IR3180ci Blank Pages?

                    Is there a way i can check to see if an image is forming on the drum?

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16092

                      #11
                      Re: Canon IR3180ci Blank Pages?

                      Originally posted by steve1973
                      Is there a way i can check to see if an image is forming on the drum?


                      No,

                      The previous latent image on the drum is removed and the drum is conditioned for the new latent image. ... As the drum turns, an invisible latent image is created on the drum.


                      Simple troubleshooting , if u get patches formed on ITB, and they don't transfer to Paper, U need to look at your secondary transfer roller operation.

                      Forming of the Patches or images from Printing or Copying on ITB prevents Error Codes.

                      If nothing was being seen by patch sensor u would get development error codes.
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • copier tech
                        Field Supervisor

                        5,000+ Posts
                        • Jan 2014
                        • 7934

                        #12
                        Re: Canon IR3180ci Blank Pages?

                        There is a copier charge contact that needs to make good contact with the secondary transfer roller, check both these contacts.

                        Replace the ITB if in doubt, especially if it has done over 300k.
                        Let us eat, drink, and be merry, because tomorrow we may die!

                        For all your firmware & service manual needs please visit us at:

                        www.copierfirmware.co.uk - www.printerfirmware.co.uk

                        Comment

                        • copier tech
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2014
                          • 7934

                          #13
                          Re: Canon IR3180ci Blank Pages?

                          Originally posted by steve1973
                          Only recent error code was E0732 that was related to paper pickup rollers on cassette one that were worn down and not picking up, new ones fitted and seemed to sort it, but nothing related to this blank page problem.The machine has recently had both cyan and magenta dev units replaced and weirdly since then has made an audible beep? when printing, but has printed ok.This was a couple of weeks ago but now is printing only blank pages,there was no audible beep on the old dev units?.

                          Error code E0732 has nothing to do with paper feed.

                          Are you a tech?
                          Let us eat, drink, and be merry, because tomorrow we may die!

                          For all your firmware & service manual needs please visit us at:

                          www.copierfirmware.co.uk - www.printerfirmware.co.uk

                          Comment

                          • steve1973
                            Technician
                            • Sep 2013
                            • 43

                            #14
                            Re: Canon IR3180ci Blank Pages?

                            Thanks for responses, no i'm not a tech so forgive me if i get any of this wrong, would a second transfer issue prevent prints/copies (inc internal prints) from being formed on itb as i get nothing this way?,have also tried from pc but nothing,i can understand a transfer issue if images are on itb.

                            Comment

                            • copier tech
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2014
                              • 7934

                              #15
                              Re: Canon IR3180ci Blank Pages?

                              The fact that you can see the patches formed on the ITB but not when you print? Try a PG10 test print run stop the machine mid run (open the RHD) are you SURE there is no image on the belt?
                              Let us eat, drink, and be merry, because tomorrow we may die!

                              For all your firmware & service manual needs please visit us at:

                              www.copierfirmware.co.uk - www.printerfirmware.co.uk

                              Comment

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