I am needing to get some information on hard drive replacement/removal due to security issues. Where are the drives located and what is the best method to remove the drives? I am a technical person, but I just don't have direct access to the machines yet so I am unable to look for myself. Thanks.
Canon HDD location
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It depends on the models that you need to remove it from. If you can list the models it would be easier to advise. We have had the same issue with a couple of accounts, and when we removed the drives to give them to the customer for destruction the customers were responsible for the cost of replacing them on the machines. -
BSchmidt
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I personally am not sure about the 3220 as I do not work on the color machines, but on the 2270 and 2870 they are mounted on the Main Controller which can be assessed by removing the small cover on the back right which is attached with 6 screws. The HDD is mounted with two screws.Comment
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BSchmidt
Thanks. I should be able to get to the machines tomorrow. I will check the same area on the color machine to start with and I can update this thread of my findings. Maybe somebody else will need to know the same information I needed. Thanks again.Comment
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