IR C5030 with error E000025-0110

[compucal]

Good Morning,

We have to go on a service call for a Canon IR c5030.

As per user, error E000025-0110.

Previously had a yellow toner leakage.

Another company tech cleaned it out a week ago, started to work, and error showed up a day ago.

Any suggestion? What is the error ?

Regards & Thanks,

Ron

[JPiek]

Re: IR C5030 with error E000025-0110

E025 0110 05 Timeout error in detection of Y Toner Bottle Seal/Release
Sensor

Failure in detection about the changes of ON => OFF => ON
with the sensor when the cap of the Y Toner Container was
sealed/released.

Remedy :
1. Use the attached tool to manually rotate the Main Drive
Unit to check the operation.

2. If the Main Drive Unit side failed to rotate, check the drive
(to see damage of the gear, etc.)
If it’s results in NG, replace the Main Drive Unit.

3. If the Main Drive Unit side failed to rotate while the Drive
rotates, turn the Set-on Hopper Unit to check the rotating
operation. If it’s results in NG, replace the Set-on Hopper
Unit.

4. If both the Main Drive Unit and the Set-on Hooper Unit
rotates together once the Main Drive Unit is manually rotated
while sealing/releasing of the container works properly,
check the sensor harness (to see if the harness is caught,
disconnected or physically removed).

5. Replace the sensor which has been checked in step 4.

6.(If the above measures do not solve the problem,) Replace
the Drum Driver PCB (UN4).

NOTE: When checking the operation after performing
the remedy, go through the following to clear the error:
COPIER>FUNCTION>CLEAR>ERR; then, turn OFF and
then ON the power. After performing the remedy, perform the
toner replacement operation (from toner removal to reset/
recovery) from the Control Panel at least once, and check
that the replacement operation can be performed normally


Considering someone has been 'waving around' with a tonervac, brush or cloth inside the machine, i'd check #4 first...

[JPiek]

Re: IR C5030 with error E000025-0110

ps9.jpg

nr9 afaik