Hey everyone
Looking for suggestions from you guys with regards to colour management on iR-ADV and imagePRESS products that use fiery's.
I am trained on every product but where I find my troubleshooting knowledge is lacking is in the colour management and press calibration areas...
Seems like half of the customers I deal with that have a Fiery attached to a ADV or PRESS product, they complain often about what's on screen vs what's on paper.
This seems to be a trend in smaller marketing firms or smaller printshops who are just dabbling with digital. Most of them do not have a graphic designer who seems to know much about RGB vs CMYK.
How do you guys deal with these accounts?
I'd love to help these people better than I currently am - sounds like 75% of it can be resolved over the phone.
Not sure how I should be approaching the issues when everybody is using different software these days - I have accounts that use Adobe products and Corel Draw.
Should the printer handle the colours? Or should we be letting the software determine it all?
From what I can tell half the time it looks like the printer the production software are fighting against each other.
Any help much appreciated!
Looking for suggestions from you guys with regards to colour management on iR-ADV and imagePRESS products that use fiery's.
I am trained on every product but where I find my troubleshooting knowledge is lacking is in the colour management and press calibration areas...
Seems like half of the customers I deal with that have a Fiery attached to a ADV or PRESS product, they complain often about what's on screen vs what's on paper.
This seems to be a trend in smaller marketing firms or smaller printshops who are just dabbling with digital. Most of them do not have a graphic designer who seems to know much about RGB vs CMYK.
How do you guys deal with these accounts?
I'd love to help these people better than I currently am - sounds like 75% of it can be resolved over the phone.
Not sure how I should be approaching the issues when everybody is using different software these days - I have accounts that use Adobe products and Corel Draw.
Should the printer handle the colours? Or should we be letting the software determine it all?
From what I can tell half the time it looks like the printer the production software are fighting against each other.
Any help much appreciated!
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