IRC2380i - Only Green LED but no touch screen

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  • nicknt82
    Trusted Tech

    100+ Posts
    • Nov 2011
    • 155

    #31
    Re: IRC2380i - Only Green LED but no touch screen

    Almost case no boot up because Ram is bad contact. Take out all RAM and BOOTROM below HDD, clean all RAM and also clean socket.
    If HDD is bad , it should display E602 on control panel
    If can't solve, check Power Supply unit, any blow out component

    Comment

    • Rockwell

      #32
      Re: IRC2380i - Only Green LED but no touch screen

      [QUOTE=JPiek;697994]Did you just create a new account just to ask the same questions you allready asked ?
      What are you talking about? Sorry, I don't understand.

      Comment

      • JPiek
        Trusted Tech

        250+ Posts
        • Oct 2014
        • 435

        #33
        Re: IRC2380i - Only Green LED but no touch screen

        Originally posted by Rockwell
        Originally posted by JPiek
        Did you just create a new account just to ask the same questions you allready asked ?
        What are you talking about? Sorry, I don't understand.
        This is what I mean, did you just copy-paste DJ_beirut's text or are you DJ_beirut under another account ? The text and issue are 100% the same.


        Originally posted by dj_beirut
        If you would like to help i would greatly appreciate that and even pay if the solution is found. If not please don't hijack the thread.
        I bought this machine and bought alot of parts for it and it has cost me more than it should and yet canon is not interested in sending a service guy. so i really want to figure it out and fix it. Please.
        Originally posted by dj_beirut
        The disk spins up and works fine. i was able to ghost it. but i what i am thinking is if the disk is disconnected it should boot up with an error message that says the hdd is disconnected right? that is not happening.
        Johan

        Comment

        • dj_beirut
          Technician
          • Aug 2018
          • 14

          #34
          Re: IRC2380i - Only Green LED but no touch screen

          Originally posted by JPiek
          This is what I mean, did you just copy-paste DJ_beirut's text or are you DJ_beirut under another account ? The text and issue are 100% the same.
          I have no clue who @rockwell is :/

          Comment

          • dj_beirut
            Technician
            • Aug 2018
            • 14

            #35
            Re: IRC2380i - Only Green LED but no touch screen

            Originally posted by JPiek
            I wish you luck !
            2380i is over 8 years old, here in Holland it's quite impossible to get parts for it.
            you might try and buy an old extra 2380i for close to nothing, it's save you the hassle of looking for spareparts in the future.

            Yeah it has been a nightmare. I have not been able to find a main board anywhere here in Europe.
            I am not going to buy a new machine i would still try to fix it. it is a challenge now more than anything else.
            Have a C2020i that we are using in the meantime. but want to fix the 2380i still.

            if you know of a place that sells used main boards please let me know.

            Comment

            • dj_beirut
              Technician
              • Aug 2018
              • 14

              #36
              Re: IRC2380i - Only Green LED but no touch screen

              Originally posted by nicknt82
              Almost case no boot up because Ram is bad contact. Take out all RAM and BOOTROM below HDD, clean all RAM and also clean socket.
              If HDD is bad , it should display E602 on control panel
              If can't solve, check Power Supply unit, any blow out component
              I did that and it did not help. That's why i am "almost" convinced it's the main board.
              Still looking for a place that sells those though

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22798

                #37
                Re: IRC2380i - Only Green LED but no touch screen

                [QUOTE=Rockwell;697999]
                Originally posted by JPiek
                Did you just create a new account just to ask the same questions you allready asked ?
                What are you talking about? Sorry, I don't understand.
                PLEASE DO NOT PIGGY BACK YOUR ISSUE ON ANOTHER'S THREAD. START YOUR OWN THREAD.

                Comment

                • guitar9199
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Sep 2016
                  • 1100

                  #38
                  Re: IRC2380i - Only Green LED but no touch screen

                  Hytec Dealer Services sells them... they also offer a Repair/Return service, but not sure if they serve Europe or not.

                  Comment

                  • JPiek
                    Trusted Tech

                    250+ Posts
                    • Oct 2014
                    • 435

                    #39
                    Re: IRC2380i - Only Green LED but no touch screen

                    Originally posted by dj_beirut
                    it is a challenge now more than anything else.
                    Have a C2020i that we are using in the meantime. but want to fix the 2380i still.

                    if you know of a place that sells used main boards please let me know.
                    I'm from europe also, we where unable to get any parts for it so all contracts on the 2380i where discontinued. Machines have ben taken back and are long and gone towards scrapheap.

                    Might have been able to help you otherwise. But my thought was 'buy and old 2380i, since their practicaly all out of service they hardly cost anything, and use it as a donor. If you could find someone who has a mainboard on the shelf, he will charge as much as you would pay for an obsolete 2380i...
                    Johan

                    Comment

                    • dj_beirut
                      Technician
                      • Aug 2018
                      • 14

                      #40
                      Re: IRC2380i - Only Green LED but no touch screen

                      Originally posted by JPiek
                      I'm from europe also, we where unable to get any parts for it so all contracts on the 2380i where discontinued. Machines have ben taken back and are long and gone towards scrapheap.

                      Might have been able to help you otherwise. But my thought was 'buy and old 2380i, since their practicaly all out of service they hardly cost anything, and use it as a donor. If you could find someone who has a mainboard on the shelf, he will charge as much as you would pay for an obsolete 2380i...
                      Yeah i think that is my only option as i can't seem to find anyone with parts for it here in spain.
                      Thanks for the advice :-)

                      Comment

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