IRC2550 color off

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  • repeatcopiers
    Senior Tech

    Site Contributor
    500+ Posts
    • Sep 2008
    • 591

    IRC2550 color off

    H and H example.pdfSee the attached examples. We have already tried the Auto Color Correction Mismatch, Registration Clear, and DC-Con clear, still slightly off. Any other ideas?
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: IRC2550 color off

    Originally posted by repeatcopiers
    [ATTACH]40518[/ATTACH]See the attached examples. We have already tried the Auto Color Correction Mismatch, Registration Clear, and DC-Con clear, still slightly off. Any other ideas?
    more over than the 'color' issue... you clearly have a problem with the cyan dev or PCU.

    Comment

    • repeatcopiers
      Senior Tech

      Site Contributor
      500+ Posts
      • Sep 2008
      • 591

      #3
      Re: IRC2550 color off

      Originally posted by Phil B.
      more over than the 'color' issue... you clearly have a problem with the cyan dev or PCU.
      Correct, we do know we need a new Cyan drum unit, also I noticed a yellow line down the center of the copier....that must be coming from the copier I used to scan this in because it is not on the customers copy so please disregard it. What I am referring to is in the Signature Line area, the small red Loftin Equipment Co. has a yellow shadow, the larger red LOFTIN has a cyan shadow and the email next to that looks purple. They actually recently purchased generic toner online and we had to go vacuum it out and replace it with OEM so I'm wondering if possibly it damaged the drum units. I am going to send a tech out with some used drums we have from a trade-in and see if that changes anything. Any other ideas, this customer is far out there so hate to make too many trips.

      Comment

      • 20 year tech
        Senior Tech

        500+ Posts
        • May 2014
        • 580

        #4
        Re: IRC2550 color off

        Have you cleaned the patch sensors ?

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22808

          #5
          Re: IRC2550 color off

          Originally posted by repeatcopiers
          [ATTACH]40518[/ATTACH]See the attached examples. We have already tried the Auto Color Correction Mismatch, Registration Clear, and DC-Con clear, still slightly off. Any other ideas?
          registration CLEAR or did preform Color Registration CALIBRATION?

          Comment

          • repeatcopiers
            Senior Tech

            Site Contributor
            500+ Posts
            • Sep 2008
            • 591

            #6
            Re: IRC2550 color off

            Originally posted by 20 year tech
            Have you cleaned the patch sensors ?
            Yes we did.

            Comment

            • repeatcopiers
              Senior Tech

              Site Contributor
              500+ Posts
              • Sep 2008
              • 591

              #7
              Re: IRC2550 color off

              Originally posted by Phil B.
              registration CLEAR or did preform Color Registration CALIBRATION?
              Yes we did

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 7934

                #8
                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                Comment

                • nicknt82
                  Trusted Tech

                  100+ Posts
                  • Nov 2011
                  • 116

                  #9
                  Re: IRC2550 color off

                  Originally posted by repeatcopiers
                  [ATTACH]40518[/ATTACH]See the attached examples. We have already tried the Auto Color Correction Mismatch, Registration Clear, and DC-Con clear, still slightly off. Any other ideas?

                  First : check and clean laser unit
                  After: check develop and Drum unit ( follow counter used)

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22808

                    #10
                    Re: IRC2550 color off

                    Originally posted by repeatcopiers
                    Correct, also I noticed a yellow line down the center of the copier....that must be coming from the copier I used to scan this in because it is not on the customers copy so please disregard it. What I am referring to is in the Signature Line area, the small red Loftin Equipment Co. has a yellow shadow, the larger red LOFTIN has a cyan shadow and the email next to that looks purple. They actually recently purchased generic toner online and we had to go vacuum it out and replace it with OEM so I'm wondering if possibly it damaged the drum units. I am going to send a tech out with some used drums we have from a trade-in and see if that changes anything. Any other ideas, this customer is far out there so hate to make too many trips.
                    has anyone run Auto Color Cali lately? or color registration? that would cause the color offset before parts. ( depending on life of parts )

                    They actually recently purchased generic toner online and we had to go vacuum it out
                    more likely screwed with the dev units..vac replace powder..reinit

                    try to run adjustments.. (auto then manual) if they fail replace/clean that part. Don't know this machine.. just back to basics

                    Comment

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