iRAC 5235i error code E020-0x91

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • vwbay72
    Technician
    • May 2018
    • 14
    #1

    [Error Code] iRAC 5235i error code E020-0x91

    Hi,

    I have a canon iRAC 5235i which is showing E020-0x91, there doesn't seem to be any toner on any of the dev rollers, toner bottles have toner in them ATR shutter is working and sensors are clean. Ref values are very low so machine knows there is no toner in the dev units, drums are turning but cannot see if the devs are turning. Anyone any ideas? Thanks.
    Tags: dev, e020-0091, feint copies, toner, turning
    • ReproKev
      Trusted Tech

      250+ Posts
      • Feb 2009
      • 264
      #2
      Re: iRAC 5235i error code E020-0x91

      Take out the developers and manually rotate them to see if there is toner/starter in them. It's odd that all 4 would have a problem or be empty.

      Was the machine running previously or is it a new install?

      Blank copes or is it throwing the code before it prints?

        Comment

        • vwbay72
          Technician
          • May 2018
          • 14
          #3
          Re: iRAC 5235i error code E020-0x91

          Originally posted by ReproKev
          Take out the developers and manually rotate them to see if there is toner/starter in them. It's odd that all 4 would have a problem or be empty.

          Was the machine running previously or is it a new install?

          Blank copes or is it throwing the code before it prints?

          Hi,

          The machine has been running for a couple of years, it will print 1 page then throws the error code, the print that comes out is very feint.

          it seems there is no toner in any of the dev units, just starter. all the dev rollers are black. it seems no toner is being added to all the dev units. i cant make this one out!

            Comment

            • ReproKev
              Trusted Tech

              250+ Posts
              • Feb 2009
              • 264
              #4
              Re: iRAC 5235i error code E020-0x91

              I've never seen that problem before, but I believe the drum driver pcb controls developing motors and toner supply clutches. At least it does in the c5035 series. I would start there.

                Comment

                • vwbay72
                  Technician
                  • May 2018
                  • 14
                  #5
                  Re: iRAC 5235i error code E020-0x91

                  Originally posted by ReproKev
                  I've never seen that problem before, but I believe the drum driver pcb controls developing motors and toner supply clutches. At least it does in the c5035 series. I would start there.
                  Ok thanks, I have ordered a drum driver PCB and will go from there.

                    Comment

                    • hutmah
                      Technician
                      • Sep 2017
                      • 18
                      #6
                      Re: iRAC 5235i error code E020-0x91

                      I would suggest that you check the HVT. Have seen a similar issue on transport damaged machines. Black looking developer but with toner and dev all over the prints

                        Comment

                        Previous template Next
                        Working...